Business Office Manager

Business Office Manager -

Fuller Hospital is a 109-bed licensed, private psychiatric facility located in South Attleboro, Massachusetts providing inpatient and outpatient behavioral health services to residents of Massachusetts and Rhode Island. Inpatient units are designed to treat adults with general psychiatric or intellectual disabilities, as well as adolescents with general psychiatric issues. Patients with co-occurring psychiatric and substance abuse disorders can be treated on most units. Fuller Hospital also provides a less intensive Partial Hospitalization Program (PHP) to patients with psychiatric and co-occurring psychiatric and substance abuse

The Business Office Manager supervises and coordinates the overall management of patient billing and collection at to provide maximum reimbursement to the hospital while maintaining the highest level of confidentiality department wide.

Responsibilities

• Ensure insurance eligibility is reviewed daily and notify appropriate personnel of any insurance issues

• Review and approve contractual adjustments for timeliness and accuracy prior to posting

• Ensure EOBs are worked and accounts reconciled daily; spot check cash batches daily

• Review and analyze monthly receivables and direct collection actions to minimize bad debt

• Monitor claim denials and ensure timely entry on the denial logs; ensure regular staff follow up on denied claims

• Ensure credit balances are addressed monthly and overpayment refunds prepared timely

• Prepare for and oversee any third-party payor audits and complete any third-party reports

• Collaborate with Intake department as needed to accommodate financial policies

• Collaborate with UR department as needed to ensure initial and concurrent authorizations are obtained

• Update changes in contracted rates timely in the Contract Matrix system per communications from the corporate contracting department.

• Review and approve write offs as appropriate; ensure all necessary documentation is provided

• Communicate census data to insurance payors daily to maintain self-authorization process

• Bill Medicare claims

• Monitor productivity, coordinate and audit daily business office staff activities

• Manage and develop business office staff

• Use staff feedback and findings to implement process improvements

Benefit Highlights

• Student Loan Repayment - $200 per month
• Challenging and rewarding work environment
• Competitive Compensation
• Generous Paid Time Off - 26 Days per year + roll over
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with generous company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries
• Tuition Reimbursement - $5,000 per year

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were over $11 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has over 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhsinc.com

Requirements

• Associate degree required; Bachelor degree preferred
• 5 years of healthcare billing, accounts receivable, and collections experience required
• 1 or more years of experience in revenue cycle management required
• Healthcare experience preferred

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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