Title: Admin Assistant / office clerk
Location: Newark, NJ 07102
Pay Rate: $19.19Hour on W2 without benefits
Duration: 5+months
Shift Timing (Day/ Evening/ Night): Day 7 Hours B/W the core work hrs 7A - 5P Monday to Friday)
Interview Mode:
Job Description:
Equipment to be used by the temporary staffing professional(s):
Computer software to be used:
- Microsoft Office and various state government electronic databases.
Knowledge, skills, education, and/or experience:
- Microsoft office to include but not limited to Outlook e-mail and excel, excellent customer service, and general administrative functions such as data entry, computer skills, clear email communication, phone communication, walk in, etc.
Mandatory skills/certification(s) Requirement:
- High level administrative and communication skills.
Desired skills:
Role & Responsibilities:
- Assistance in application process to include but not limited to: review of statements of experience, criminal history documents, CPE related information as would be required for reinstatement applications and renewals.
- Process applications for initial CPA licensure, CPA firm registrations, Court Reporting initial applications, CPE sponsor applications for accountancy and court reporting Boards, non-registered sponsor course applications, CPE credit for teaching, reinstatements for all licensure types for all previously mentioned Boards.
- Complaint process to include entering into MLO and continue to track until matter administratively closed or by Board order, sending acknowledgment letter to complaint, sending letter to request CPA response, tracking response time, compiling all information to be presented to the Board at scheduled meeting, draft Board response letters, close out in MLO.
- Attend Board meetings as needed and take notes on assigned matters, prepare Board meeting agendas prior to Board meetings and minutes after meeting conclusion as well as draft follow-up correspondence as needed via email or regular US Government Client mail.
- Attend sub-committee meetings as needed, take notes, and draft follow-up correspondence as needed via email or regular US Government Client mail.
- Data entry to include, but not limited to official name and address changes for all licensure types for all previously mentioned Boards.
- Assist in the proctoring of the RMA exam as needed.
- Review and track CPE requests for non-registered sponsors, prepare for Board/Committee review, and draft follow-up correspondence.
- Assistance in the triennial CPE random audit.
- Assist the call center with questions from applicants as calls come in and also via email through the weekly issued escalated call center reports.
Required Skills:
- Must be detail oriented.
- Must understand the importance of privacy and confidentiality guidelines.
- Must have customer service skills, face to face and electronically.
- Experience with written correspondence.
- Experience with Microsoft Office Outlook to include Calendar, and Microsoft Teams Applications.
- Ability to follow streamlined processes with set processing timeframes.
- Ability to multi-task along with time management skills.
- Ability to work independently, Ability to be trained and take guidance from colleagues, Team Leads, and supervisors.
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