Reverse Logistics Coordinator

Category:

Manufacturing, Transport & Logistics

Employment Type:

Contract

Reference:

BH-382940

Reverse Logistics Coordinator
Location:
Fullerton, CA
Schedule:
Fully onsite

Top skills:


* Experience with Reverse Logistics
* SAP
* Advanced Excel
* Warehouse experience

SUMMARY:

This is a customer-focused position with responsibility for the life cycle of Company Return Authorizations (RA), from generation through execution of product disposition, including submission of claim requests for loss of value, timely transaction processing, and asset disposition across multiple sites for the Company logistics network. This position ensures a positive customer experience by addressing Reverse Logistics requirements, supporting internal and external stakeholders, to close open RA requests while assuring the timely recovery of product. Playing a pivotal role, this position ensures effective coordination and communication, in a cross-functional environment, to drive efforts as a SME, provide reporting to the department and other business leaders, represent a Reverse Logistics perspective with cross-functional teams, and coordinating efforts with technical groups to support a quality customer experience and provide the highest level of customer service. This role will actively coordinate logistics operations and identify areas for performance improvements. Works independently and as part of a team with adequate understanding of logistics processes. Generates, analyzes, and reports Key Performance Indicators for Reverse Logistics. Will be responsible for process performance at the 3PLs, working closely with on-site Company personnel to drive results. Supports warehouse operations to ensure timely disposition of product returns, and assist with or manages projects aligned to Company's reverse logistics strategic objectives. Applies technical knowledge of departmental principles and procedures to perform work within company and regulatory guidelines.

RESPONSIBILITIES:

* Return authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition.
* Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams.
* All other duties as assigned.

Estimated Min Rate: $30.00
Estimated Max Rate: $35.00

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities

to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.