Description
Job Title: Air Export Manager Job Location: Atlanta, GA DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
We have an exciting opportunity for an AIR EXPORT MANAGER to manage and drive performance of a team of Export and Import specialists (agents and supervisors) to ensure customer and operations requirements are met or exceeded. This position will be based at our Atlanta, GA facility.
Main tasks & key responsibilities:
- Organizes, plans, and facilitates the day-to-day work of a team of Air Export Operations specialists
- Acts as subject matter expert; quickly identifies and resolves any operational issues in a timely manner to ensure quick resolution and customer satisfaction
- Ensures handling of required Export documents according to regulations and internal procedures
- Responsible to ensure customer's needs, requirements, and KPIs are met or exceeded
- Creates, builds and maintains excellent relationships with key suppliers both internal and external
- Continuously monitors supplier performance and develops improvement plans when required
- Identifies training needs and opportunities to develop a highly skilled functional department
- Responsible for planning and executing successful implementation of new customers as well as support sales process and visits as necessary to achieve growth targets
- Drives continuous improvement in process flows for Air Export work streams
- Responsible Assisting with department P&L
- Drives continuous improvement process (CIP) initiatives within area of responsibility
- Supports sales process and customer visits as necessary to achieve growth targets.
- Acts as subject matter expert for Pharma/Perishable (Thermonet) product
Skills / Requirements:
- 4+ Years freight forwarding airfreight experience required, export experience strongly preferred
- 2+ years leadership experience required
- CargoWise software experience a plus
- BA/BS a plus
- Working knowledge of US Export compliance and TSA regulations
- Exceptional leadership, communication, and presentation skills
- Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
- Very strong analytical and decision making skills
Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees)
- Compensation: Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
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