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Office Associate

22nd Century Technologies, Inc.
Pay Rate: $ 20 /per hour on
United States, Illinois, Springfield
Mar 25, 2025
Job Title: Office Associate Location: 524 S. 2nd St., Springfield, IL, 62704 Duration: Contract (6 Months) Role & Responsibilities: Under direction of a Public Service Administrator (Assistant Manager), performs a variety of complex and specialized clerical and typing functions in the Springfield Office; types specialized investigation forms, letters and correspondence from complex Information submitted by !he investigator regarding agency policies and procedures; acts as a receptionist; duplicates and collates specialized material typed, mails lo appropriate division in the Chicago and Marion offices; operates standard office equipment; serves as backup to other areas as necessary, Types a variety of complex letters, specialized reports, notices of fact-finding conferences, questionnaires, memoranda and other material from copy or from handwritten Information submitted by investigators regarding agency policies and procedures, Review work for accuracy and usage of proper form. As a receptionist, receives incoming calls, routes to proper person, takes appropriate messages; answer questions on Human Rights rules and regulations and agency policies and procedures; refers more complex questions to supervisor; receives, opens, logs and distributes incoming mail and codes, in charge processing computer system, appropriate files to reflect receipt of pertinent documents in file. Assembles and Monitor reports and correspondence according to pre-determined classification and routes to legal department; enters each file in a computer tracking database. Operates common office equipment such as a computer, copier, fax and scanner. Serves as backup receptionist to other sectors as needed. Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above. Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience. Requires the ability to type accurately at 45 wpm. Requires the ability to multi-task, to work independently and efficiently. Requires the ability to communicate effectively both orally and In writing with a diverse population. Requires the ability to maintain cooperative working relationships. Requires proficient use of computer software for email word processing and spreadsheets.