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Patient Access Representative

22nd Century Technologies, Inc.
Payrate : $25/hr. on w2 withou
United States, California, Duarte
Mar 22, 2025
Job Title: Patient Access Representative

Location with zip code: Duarte, CA 91010

Duration: 6+ months (CTH)

Payrate : $25/hr. on w2 without benefits

Shift: 1st

Notes:


  • Two years related experience registering and scheduling complex patient appointments in a clinic or hospital setting.
  • Medical terminology experience required.
  • Preferably: Two years front desk oncology practice experience. EPIC electronic medical record experience preferred.


Role & Responsibilities:

  • This role is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers.
  • This role requires a high level of independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments.
  • This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments.



Registration and Scheduling

  • Demonstrates an in-depth understanding of the flow of the patient registration and scheduling process within the paper and electronic environments.
  • Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital.
  • Creates pre-registration record and links pre-registration record to scheduled appointments.
  • Proactively coordinates appointments with other functional areas.
  • Maintains department productivity, accuracy, and quality assurance standards while performing these duties.
  • Ensures data is entered accurately for all patient demographic and insurance information.
  • Completes all required legal documents, and obtains and scans all other related documents.
  • Performs cash collection functions, patient pricing estimates, ETC admission.
  • Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management.


Education:

  • High School or equivalent.

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