Senior Business Analyst, Global Design

Senior Business Analyst, Global Design

Location: Toronto, Canada / Minneapolis-Saint Paul, Minnesota

Our Global Design team within Business Architecture plays a critical role in supporting Thomson Reuters through its transformation to an operating, AI and content-driven technology company. Our goal is to enable better strategic decision-making, prioritization, and business design at TR by utilizing industry-standard frameworks, methods, and tools to increase enterprise-wide alignment and transform the customer and colleague experience.

Our main focus areas is to develop enterprise-wide business designs for specific business needs setting the overall direction, standards, and boundaries for the subsequent development of detailed business and system requirements to support implementation. Such global designs form an essential part of the high-level design activities to gain alignment on future state standardization, where currently significant variances exist in how our different segments, products, and geographies work or are governed by commercial policies.

About the Role

In this Senior Business Analyst role, you will play a pivotal part in shaping and standardizing our global operations. You will work closely with the Global Design team and diverse stakeholders across the organization, including commercial excellence, customer-to-cash, finance, enterprise architecture, and sales. This role requires you to connect individual business requirements to our broader strategic goals, ensuring alignment and synergy across various functions. You will have the opportunity to enhance your understanding of how different parts of Thomson Reuters operate and contribute to improving the customer and user experience. Your ability to think critically and engage stakeholders effectively will be key to driving impactful business designs and influencing organizational change.

Primary responsibilities include but are not limited to:

• Develop high-level business designs, including the delivery of business requirements, service blueprints, business processes, standardized definitions, etc.

• Work with analysts, business architects and cross-functional groups to deliver business designs

• Run SME interviews and facilitate workshops with key stakeholders to define and validate designs and business requirements

• Use critical thinking, industry best practices, and assessments to manage ambiguity and to challenge the current state and drive continuous improvements

• Synthesize different and sometimes opposing views and facilitate conversations to drive standardization and simplification

• Analyze data to run impact assessment of proposed changes

• Plan and manage projects independently and ensure the project activities are in alignment with broader programs, portfolios

• Continuously manage key SME groups and provide recurring updates to them

• Report key updates to the Global Design team

• Acts as a champion for high-quality and consistent design activities across TR

• Establish, validate, and measure key metrics to track impacts to achieve intended business results

• Continuously improve our requirements gathering and definition methodologies and frameworks

About You

You are fit for the role of Senior Business Analyst, Global Design if your background includes:

• 4+ years of relevant experience, including management consulting, business analysis, business architecture, process mapping

• Strong analytical skills and technical skills in business analysis

• Experience managing projects involving multiple internal stakeholders

• Structured and critical thinking to deal with ambiguity and always challenge the status quo

• Experience in strategic thinking and influencing organizational change

• Comfortable in taking initiative and driving improvements independently

• Confident in facilitating workshops with diverse groups of stakeholders

• Proven track record of collaborating across teams and organizations

• Strong communication skills and ability to create and run expert-level and management presentations

• Strong interest in end-to-end business processes, business design and analysis

• Comfortable working in a fast-paced and dynamic environment

• Collaborative and team-focused

• Energetic, with drive, enthusiasm, and natural skills in relationship development

• Experience working in a large software or business information company is a plus

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What's in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you'll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance:Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth:By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.