Product Launch Analyst

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Plano, TX.

Product Launch Analyst

Top Skill Sets Required:

1. Project or Program Management, Change Management & Process Automation Experience
2. Knowledge of Compliance and Risk frameworks related to Customer Service Operations

Position Description

As a Product Launch Analyst, you will work closely with Legal, Finance, Business Planning, Operations, and Customer Support teams to coordinate seamless launches, eliminate execution bottlenecks, and enhance process standardization. This is a high-impact role with the opportunity to reshape how readiness is managed across the organization.

Key Responsibilities

Cross-Functional Launch Management & Readiness Execution

• Own end-to-end project execution for new product launches, operational changes, and business initiatives.
• Develop and manage detailed project plans, timelines, and risk mitigation strategies.
• Act as the central point of coordination, ensuring alignment across cross-functional teams.
• Identify gaps in readiness execution and proactively implement corrective actions.

Process Standardization & Governance

• Define and implement best-in-class operational readiness frameworks to drive execution consistency.
• Build repeatable, scalable project workflows that enhance efficiency.
• Develop playbooks, SOPs, and process documentation to ensure clear ownership of tasks and responsibilities.

Risk Mitigation & Performance Tracking

• Establish and manage risk assessment frameworks to proactively identify and resolve potential blockers.
• Implement and monitor KPIs to measure the success of launches and operational effectiveness.
• Conduct post-launch retrospectives, ensuring continuous improvement in execution processes.

Stakeholder Communication & Change Management

• Work closely with Legal, Compliance, Finance, Business Planning, and Customer Support to ensure launches are well-coordinated.
• Communicate critical updates and readiness statuses to senior leadership and cross-functional teams.
• Collaborate with the Communications & Compliance team to ensure accurate, timely, and legally vetted messaging.

Requirements:

• 5+ years of experience in project management, program management, or operations within a customer service, retail, or technology-driven business.
• Bachelor's degree in business, Analytics, or related preferred, or 7+ years without.
• Proven ability to manage multiple projects in a fast-paced, cross-functional environment.
• Strong experience with project management tools (JIRA, Confluence, STACs, Trello, or similar).
• Expertise in process improvement methodologies (Lean, Six Sigma, Agile, etc.)
• Strong analytical skills with experience in KPI tracking, reporting, and performance optimization.
• Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization.
• Ability to proactively identify gaps, take ownership, and drive execution with minimal oversight.
• Experience working with Legal, Finance, and Business Planning teams to align on execution requirements.

Preferred Qualifications

• PMP is a plus.
• Presentation-building and storytelling experience are critical.
• Experience in change management and process automation.

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, and Paid Time Off plus more!

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