Customer Solutions Architect

NOKIA
US Annual Base Salary Range: $ 132,618.18 - $ 246,290.91 USD *Plus, potential incentive/variable compensation for eligible roles
life insurance, paid time off, tuition assistance
United States, California, Sunnyvale
520 Almanor Avenue (Show on map)
Mar 21, 2025
Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases. Subfamily Description Architecture (ART) covers the development of end-to-end solution architecture designed to meet specific needs and works as a part of a customer team. Contains the definition of an architecture which comprises an integration design and specification of products and / or services which makeup the solution. DCN2025 * Creates cross-domain solution architecture for a very large, complex requirement. * Understands and captures the critical inputs of stakeholders, and translates them into effective requirements and solutions. * Specifies and designs effective end-to-end solutions, through the high as well as low level design of architecture, to meet customer needs in a market positioning prospective. * Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time, including verification that the solution meets the clients requirements. * Develops the full scope of the solution, working across organisations to achieve workable solutions. * Researches, designs, plans, develops and evaluates an effective solution in specialised domains to meet customers' requirements and outcomes, thanks to high as well as low level design of architecture. * Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time. * Develops the full scope of the solution, working across organisations to achieve workable solutions. Required skills * Strong hands-on experience managing and automating infrastructure on one or more public cloud platforms (AWS, GCP, Azure), including proficiency with infrastructure as code (IaC) tools like Terraform, CloudFormation or others * Demonstrated expertise implementing and optimizing monitoring, alerting, and logging solutions to maintain high availability and rapid troubleshooting. * Proven experience building, maintaining, and improving Continuous Integration/Continuous Deployment pipelines using tools. * Ability to manage incidents, lead troubleshooting efforts, perform root cause analyses, and implement corrective actions to improve overall system reliability and resilience. * Solid scripting and programming skills in Python, or similar languages, with experience automating operational tasks, deployments, and incident remediation. * Experience deploying, scaling, and managing containerized applications using Kubernetes (EKS, GKE, AKS) and Docker, including debugging and optimizing workloads for high reliability and performance. * Familiarity with cloud security best practices, including identity and access management (IAM), network security, vulnerability management, and regulatory compliance (e.g., SOC 2, GDPR, HIPAA). Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World's Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. Additional Information US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to: Corporate Retirement Savings Plan Health and dental benefits Short-term disability, and long-term disability Life insurance, and AD&D - Company paid 2x base pay Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child) Paid time off for holidays and Vacation Employee Stock Purchase Plan Tuition Assistance Plan Adoption assistance Employee Assistance Program/Work Life Resource Program The above benefits exclude students. Disclaimer for US/Canada Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.( Check the salary ranges in the job info section for this role) All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.