President, VCU Medical Center

Essential Job Statements

Performance Expectation: Safety

• Commitment to be a leader in safety/quality, affordability and impact and seek to be the trusted and preferred provider. Must consistently demonstrate the values and behaviors that enhances and align with the VCU Health System and reflect the commitments and philosophy of the organization.

• Demonstrate personal ownership and accountability for safety across the Medical Center by role modeling daily key concepts of a high reliability organization as personal work habits.

• Promote safe behavior use by all; take actions to ensure all staff members apply the safe behaviors to their every day work, and adopt as their personal work habits.

• Establish an environment in which it is both encouraged and expected that staff speak up for safety, quality and service; support staff in speaking up.

• Proactively find problems and take actions to fix system causes based on root cause analysis.

• Encourage reporting of events and near misses. Facilitate timely evaluation of safety events involving department or staff, and implement planned corrective actions.

• Responsible for overall work space environment, to include compliance with evacuation plans, emergency preparedness, etc.

• Demonstrate alignment with Safety First, the core values underlying our safety net mission and dedication to be the safest hospital. On-going evaluation of care and services to improve outcomes and the patient experience and engage new business; and ensuring the health and safety of patients, visitors, faculty, learners and staff.

• Maintain a respectful environment that values diversity, equity and inclusion.

Performance Expectation:Budget

• Manage the financial forecast and other financial measures effectively in alignment with health system financial goals.

• Responsible for managing the monthly variance reporting or any other financial requirement for the overall fiscal stewardship.

• Leverage data analytics to identify return on investment and other indicators for overall contracts and resource utilization.

• Able to successfully navigate transformation of medical center's healthcare delivery from volume-based to value-based payment without compromising clinical and financial outcomes.

Performance Expectation: Operational Excellence

• Maintain a contemporary knowledge of urban teaching hospital approach, lean and process improvement, safety and quality developments, cost of care and industry trends.

• Deployment of best practices across the medical center and dedication to the high reliability focus.

• Be innovative and collaborative in approaches to solutions across the medical center to fulfill VCUHS mission.

• Able to effectively recruit and retain top talent for the medical center. Work collaboratively with the VCU Health Sciences and other VCU Health System partners in recruitment efforts.

• Ensure a safe, respectful and inclusive culture.

• Sustain high expectations for ethical conduct. Hold individuals who fail to do so accountable for their behavior.

• Demonstrate an understanding of VCUHS mission/vision/values and goals in all practices, abide by and monitor staff for adherence to policies.

Performance Expectation: Strategic Visibility

• Develop and implement key performance indicators (KPIs) to create a robust framework for measuring and aligning metrics with the organization's overarching strategy, with a strong focus on quality and safety.

• Provide ongoing guidance and insights to health system leadership on initiatives aimed at transitioning from traditional fee-for-service models to alternative payment mechanisms, advancing long-term affordability and value-based care.

• Partner with payers to optimize participation in value and quality programs that support health system objectives while proactively shaping the evolution of reimbursement models, including full-risk arrangements.

• Assess and provide strategic counsel on the long-term impact of new programs, initiatives, and regulatory changes, ensuring alignment with VCU Health System's goals and priorities.

• Collaborate with the strategy team to drive market development and forge strategic partnerships with healthcare leaders, employers, and key stakeholders, playing a pivotal role in expanding regional and statewide referral networks and alliances.

Performance Expectation: Performance Improvement/Benchmarking

• Partner with the Chief Quality and Safety Officer to uphold and advance quality improvement initiatives through comprehensive reviews and audits.

• Lead continuous improvement efforts to ensure value-based initiatives are strategically designed, thoroughly documented, effectively implemented, and clearly communicated to internal and external stakeholders.

• Establish and track key performance indicators (KPIs) and business metrics to consistently measure and enhance success.

• Proactively identify opportunities to optimize performance, streamline processes, and drive meaningful improvements.

• Challenge the status quo by contributing innovative ideas that foster growth and operational excellence.

• Act as a change agent and champion of change management, facilitating ongoing communication and course corrections to enhance outcomes in value-based care.

• Serve as a trusted advisor and strategic partner to the Senior Vice President and CEO of VCU Health System.

Performance Expectation: Organizational Teamwork

• Lead the planning, development, execution, and evaluation of clinical operations teams to ensure alignment with the Medical Center's mission, values, and vision within VCU Health System.

• Partner with cross-functional teams and leadership to develop strategic insights and actionable solutions that drive behavioral change, strengthen organizational readiness, and enhance both team member and patient experiences.

Performance Expectation: Compliance

• Stay informed of regulatory and business impacts, collaborating with leadership to proactively address challenges and mitigate potential operational issues.

• Ensure compliance with all rules and regulations governing routine business operations.

• Oversee all Medical Center activities, managing day-to-day operations to maintain a safe, efficient, and high-performing work environment.

Performance Expectation: External Effectiveness

• Build, strengthen, and sustain community relationships while maintaining a visible and active presence. Engage meaningfully in relevant board and committee meetings.

• Stay informed on emerging healthcare trends, market dynamics, and industry best practices to drive innovation and informed decision-making.

• Serve as a representative of the Medical Center-and, when necessary, the VCU Health System-engaging with external audiences, stakeholders, and organizations at local, state, and national levels.

Performance Expectations:Education and Life-Long Learning

• Consistent with the medical center's role as the anchor of VCH Health's academic health system, support undergraduate and graduate health education.

• Promote and support career development of VCU Health's diverse workforce.

• Pursue alignment of medical center clinical research, informatics, incentives, and organizational culture to achieve continuous improvement and innovation.

Performance Expectation: Miscellaneous Responsibilities

• Perform other duties as assigned and/or participate in special projects in order to support the mission of VCUHS.

• Accept alternate assignments, as required.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:

Graduate degree from an accredited college or university in Health Care, Business, Public Health Administration, or related field.

Preferred Education:n/a

Licensure/Certification Required:

This is a non-tenured, executive level administrative appointment within the respective departments. The incumbent may be eligible for a corresponding faculty appointment in the relevant VCU School.

Licensure/Certification Preferred:

American College of Health Care Executives, FACHE credential preferred

Minimum Qualifications

Years and Type of Required Experience

• Minimum of ten (10) years of senior leadership experience in operations within a large, complex hospital setting with at least three of these (3) years within an Academic Medical System.

• Proven track record in senior or executive-level hospital management.

• Strong financial acumen, including expertise in reimbursement, managed care, and financial stewardship.

• Demonstrated ability to recruit, develop, and inspire high-performing teams, balancing workforce optimization with financial sustainability and organizational growth.

• Commitment to a collaborative, participatory management style that fosters a team-oriented model of care.

• Exceptional leadership in driving change, with expertise in continuous quality improvement and fostering professional development.

• Proven ability to make strategic, high-stakes decisions and communicate effectively in challenging and high-pressure environments.

• Unwavering integrity and a strong ethical foundation.

• Deep understanding of High Reliability Organization (HRO) principles and their application in healthcare.

• Experience implementing and advancing value-based care models.

• Leadership experience in academic healthcare, including roles within an academic medical center or health system.

• Prior experience overseeing or supporting graduate education programs in medicine, nursing, and other health professions.

• Experience working in a research-intensive healthcare environment, integrating clinical research with patient care.

Other Knowledge, Skills and Abilities Required:

Cultural Responsiveness

Other Knowledge, Skills and Abilities Preferred:

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Physical Requirements

Physical Demands: Lifting/ Carrying (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: Reach above shoulder, Repetitive arm/hand movements

Hazards:

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.