Program Lead

Minimum Education
Bachelor's Degree (Required) Or

Minimum Work Experience
3 years Relevant work experience (Required)
1 year Relevant work experience with Masters degree (Preferred)

Functional Accountabilities
Program Liaison

• Lead the program by being the primary point person.

• Serve as the liaison between CNHS and external stakeholders as needed

• Manage program specific partnerships with various stakeholders including leadership at affiliated institutions.

• Communicate barriers, challenges and any other issues that affect progress.

Budget and Financial Management

• May be responsible for appropriate use of funds and resources.

• Prepare documentation and projections to support new programs and the budget planning process.

• Monitor monthly performance reports and budget variances and resolve discrepancies as needed.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
• Assist in the development of project scope statements, timelines, and deliverables; assign work to team members to assure timely completion of project and on budget.

• Implement project plans according to schedule in order to achieve desired results.

• Independently conduct comprehensive data gathering and analysis efforts.

• Coordinates and schedules appointments, meetings and conferences with other CNMC departments and external customers.

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance