Service Product Manager (Universal Testing, Non-Destructive Inspection & Physical Measurements)
 Shimadzu Scientific Instruments | |
life insurance, paid time off, tuition assistance, 401(k)
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 United States, Maryland, Columbia | |
 Mar 20, 2025 | |
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Description
Service Product Manager (Universal Testing, Non-Destructive Inspection & Physical Measurements)
Qualifications
Location: Columbia, MD Salary: $116,000 to $118,000 per year Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? What can Shimadzu offer YOU?
ADDITIONAL COMPENSATION:
Shimadzu Scientific Instruments is seeking a Service Product Manager to join our corporate team. This position will focus on ensuring that Shimadzu products are properly supported and serviced. The Service Product Manager will oversee the repair, maintenance, and installation processes for assigned products, while also providing training and technical guidance to personnel. This is a key role in bridging the corporate office with our field teams to ensure that customer needs are met efficiently and effectively. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
EDUCATION AND QUALIFICATIONS:
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. Compensation & Benefits: This full-time, exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays. After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums. The starting salary range for this role is $116,000 to $118,000 annually, paid semi-monthly. Additional variable compensation includes an incentive plan based on company and service performance, paid semi-annually in April and October. A year-end discretionary bonus may also be awarded based on overall company performance. For more details on benefits, please visit www.ssi.shimadzu.com/jobs. Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. EEO Statement: Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here. Behaviors
Functional Expert - Considered a thought leader on a subject
Leader - Inspires teammates to follow them Innovative - Consistently introduces new ideas and demonstrates original thinking Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Thought Provoking - Capable of making others think deeply on a subject Dedicated - Devoted to a task or purpose with loyalty or integrity Education
Bachelors of Material Science (preferred)
Associates of Mechanical Engineering (required) Skills
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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