Scrum Master II- (NC, TX)

This is a remote role that may only be hired in the following locations: NC, TX

This position supports the management of product and software development teams as a servant leader.

Ensures that development teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating, meetings and decision-making processes, and eliminating team impediments. Assists in increasing team efficiency and provides motivation and guidance for process improvement. Enforce organizational policies and handle exceptions management that are part of the Delivery governance and risk management functions.

• Project Coordination - Uses agile methodology values, principles, and practices to plan, manage, and deliver solutions. Facilitates communication and information exchange between external groups and the project team. Monitors project progress, provides timely feedback, and drives a culture of agility and learning.
• Communication - Facilitates daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track. Hosts regular sessions to share updates with product stakeholders about how the project is progressing. Ensures that the team is meeting deadlines with the desired outcome.
• Business Support - Plans and organizes demos and product/system testing. Ensures the proper use of collaborative processes and removes impediments for the scrum team.
• Reporting - Ensure effective monitoring, reporting, and resolution of operational risks and vulnerabilities. Track and assist in resolving significant issues (SIIs) and manage exceptions to maintain platform stability.
• Technology operations - Enforce organizational policies and standards for Platform teams, ensuring compliance with regulatory and governance requirements. Ensure accurate and timely reporting of technology operations risk events to relevant stakeholders

Bachelor's Degree and 4 years of experience in OR High School Diploma or GED and 8 years of experience in

Experience working with Large Financial Institutions

License or Certification Type: Scrum Master Certification Required; Project Management Certifications preferred

FCB experience

#LI-DNI

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.