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Accounts Receivable Collections Analyst
What you will be doing: This position is primarily responsible for collection efforts. This entails direct interaction with our customers' Accounts Payable departments, operational personnel, and Premier management to ensure payments are received in accordance with terms as defined in executed agreements/contracts. The successful candidate will take ownership in managing a portfolio of diversified customers within the accounts receivable department. An essential element of this role will include building effective customer relationships and collaborating with internal and external business partners to maintain accuracy. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is necessary. This individual must embrace change and be willing to work as a key agent continually improving the collections process. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner.
This position is responsible for:
* Contact customer operational and AP personnel to drive collection of invoices within terms as defined in executed agreement/contract by proactively contacting customers concerning collections of past due receivables and determine reasons for non-payment.
* Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, etc.
* Create/Monitor Accounts Receivable Aging reports for problem accounts.
* Update collection notes in the system and/or file.
* Monitor, assign and respond to internal and external customer inquiries through the AR/Finance email box. Pull invoice copies and distribute as requested.
* Process and submit customer statements on a monthly basis.
* Provide phone support by handling Incoming/Outgoing calls to and/or from customers on a variety of items.
* Monitor monthly A/R analysis reports with continuous and proactive focus on DSO, invoice aging, and non-payment trends by using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).
* Back up for submitting/Uploading invoices to customer payment portals/websites as required
* Monitor vendor portals for invoice status
* Facilitate the coordination between Billing Financial Analysts, Shared Services Specialist, and customer personnel regarding applications of credits and unapplied cash receipts.
* Facilitate periodic meetings with internal management to drive collections. Key Responsibilities Responsibility #1- 60% * Provide all backup required by clients for invoices
* Review and interpret contracts to ensure invoices are in accordance with defined terms
* Review credit requests and obtain needed approvals
* Research, explain and resolve inquiries Responsibility #2 - 20% * Disseminate (via mail or email) all invoices and maintain appropriate filing system to retrieve documentation
* Assist with external client invoicing requests/questions Responsibility #3 - 15% * Process Activity Requests and changes
* Receive changes in address or other related changes from customers and ensure data is entered Responsibility #4 - 5% * Prepare account reconciliations
* Reconcile from the AR system to the general ledger
* Research and resolve reconciliation issues Required Qualifications Work Experience: Years of Applicable Experience - 2 or more years
Education: High School Diploma or GED (Required)
Preferred Qualifications Skills:
Experience:
Education:
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time Be adaptive and change priorities quickly; meet deadlines Attention to detail Operate computer programs and software Ability to communicate effectively with audiences in person and in electronic formats. Day-to-day contact with others (co-workers and/or the public) Making independent decisions Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Air conditioned office space
Travel Requirements: No travel required
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $34,000 - $64,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Qualified full and part time regular employees also receive access to the following benefits: * Health, dental, vision, life and disability insurance
* 401k retirement program
* Paid time off
* Participation in Premier's employee incentive plans
* Tuition reimbursement and professional development opportunities Premier at a glance:
- Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, and 2022 and 49th Healthiest Employer in America (2022)
- Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
- The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
Employees receive:
- Perks and discounts
- Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people. Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.
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Premier, Inc
paid time off, tuition reimbursement, 401(k)
Mar 20, 2025