Network Administrator

Make an Impact - Ensure Seamless Connectivity Across Our Organization

This is a salaried position with an annual salary of $68,640.

This is an on-site position in our corporate office.

Company Overview: CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We're proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

• National Non-Profit


• Mission-based Meaningful Employment


• Exceptional Employees


• Employee Wellness Coordinator

Employer Sponsored Benefits Includes:

• Insurance - Medical, Dental, Vision


• Telemedicine


• Retirement Plan & Match Options


• Disability Plans


• Life Insurance - Accidental Death & Dismemberment and Group Term Life


• Paid Holidays, Vacation and Sick time

Voluntary Benefits Offered Includes:

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  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life
  
  
  
  

Role and Responsibilities:

Are you a skilled network professional with a passion for ensuring seamless and secure IT infrastructure? We're looking for a Network Administrator to join our team and support both Level 2 Helpdesk and network administration.

• Design, implement, and maintain scalable network solutions, including routers, switches, and firewalls.


• Proactively monitor and assess network performance, addressing potential issues before they impact users.


• Utilize network monitoring tools to track and resolve disruptions, bottlenecks, and outages.


• Ensure network security, including maintaining VPNs, firewalls, and intrusion detection systems (IDS/IPS).


• Manage and update network configurations, ensuring accurate documentation and compliance with regulations.


• Provide troubleshooting support for complex network issues, ensuring minimal downtime for end users.


• Create user training sessions on network tools, security best practices, and basic troubleshooting.


• Respond to escalated support requests, ensuring timely and effective resolutions.


• Manage and report on network performance metrics, identifying areas for improvement and optimization.


• Collaborate with external vendors to ensure optimal network services and resolve service-related issues.


• Ensure all security protocols are up to date and comply with best practices to protect the network from threats.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.


• Minimum of 2 - 5 years of experience in network administration and technical support roles.


• Proven experience providing Level 1 technical support in an IT helpdesk environment.


• Strong knowledge of network security measures, including firewalls, VPNs, and intrusion detection systems.


• Proficiency with Office 365, Microsoft Admin Center, Azure, and Power BI.


• Solid understanding of networking protocols (TCP/IP, DNS, DHCP, VPN).

Preferred Skills:

• Relevant certifications such as Cisco Certified Network Associate (CCNA), CCST - Cisco Certified Support Technician, CompTIA Network+, Certified Information Systems Security Professional (CISSP), or Microsoft Certified: Azure Administrator Associate.


• Expertise in configuring and managing networking equipment (routers, switches, firewalls).


• Expertise in Cisco, Cisco Meraki platforms and hardware.


• Advanced understanding of networking protocols (TCP/IP, DNS, DHCP, VPN).


• Knowledge of security principles, including firewall configuration, VPNs, SSL/TLS, and IPSec.


• Familiarity with virtualization platforms (VMware, Hyper-V).


• Strong problem-solving skills and ability to analyze network data for performance improvement.


• Excellent communication skills, both written and verbal, to explain technical issues clearly to non-technical staff.

Physical & Environmental Demands:

• Handling and manipulating hardware components (e.g., routers, switches, cables) during installations and troubleshooting.


• Lifting and moving networking hardware or servers, typically weighing 20-50 lbs or more.


• Extended periods of desk work, managing network monitoring software and documentation.


• Bending, squatting, or kneeling to run and organize network cables in server rooms or data centers.


• Climbing ladders or crawling into tight spaces to access network equipment in certain environments.


• Exposure to cooler temperatures and noise in server rooms or data centers.


• Possible exposure to electrical hazards and high-voltage equipment when working with networking infrastructure.


• On-call or extended hours may be required for network outages or security incidents.


• Reasonable accommodations can be provided.

Join Our Team and Keep Our Network Secure and Reliable!

We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions. All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

Pay Transparency Disclaimer: CW Group, Inc. Entities and Affiliates are committed to pay transparency and fairness. Salary ranges provided reflect the expected compensation based on experience, education, skills, qualifications, location and other relevant job-related factors, and may include additional components such as incentive compensation and benefits. Final compensation will be determined in accordance with applicable laws and business needs (such as contractual obligations).

Copy and paste the link below into your web browser to view the posters pertaining to:

• EEO and Pay Transparency: https://www.dol.gov/agencies/ofccp/posters


• Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors


• CW's Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl

Please E-mail:hrhelp@cwresources.orgto submit a request for accommodation with the application process.