Community Support Specialist

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

This position pays $20 per hour. Work on some evenings and one weekend per month required.

Job Summary

The Community Support Specialist facilitates client participation in activities that promote physical wellness, social connection, mental and emotional well-being, and engagement.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Transport clients to and from activities, as well as and their drop-off and pick-up locations.

• Support clients with identifying and participating in activities related to physical wellness, health awareness, decision-making activities, skill-building, and social connection and engagement.

• Complete daily billing records.

• Maintain the upkeep of the assigned company vehicle and complete the required documentation.

• Liaise and communicate with the client, family, caregiver, provider, and the Assistant Program Manager regarding concerns, schedule updates or changes, and other pertinent information.

Additional Responsibilities

• Support a minimum of one Saturday or Sunday activity per month, based on the participant s request.

• Support a minimum of one evening or weekend Washington Nationals game per month.

• Provide coverage for colleagues' clients as assigned.

• Stay informed about community activities, events, and other relevant opportunities.

• Coordinate and manage client's budget and activity funds as needed.

• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• Required: High school diploma or General Education Diploma (GED).

• Preferred: At least one year experience working with adults with developmental disabilities or older adults.

• Valid driver s license and/or access to reliable transportation for work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

Knowledge, Skills, and Abilities

• Ability to adapt to daily and weekly schedule changes.
• Strong written and verbal communication skills.
• Capability to use technology to complete timesheets, billing, research, and other documentation requirements.
• Creative thinking skills to adapt and implement activities to meet client's needs.
• Ability to come up with new ideas and opportunities for participants to engage in.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to drive, run, walk, sit, and stand; reach with hands and arms; communicate verbally, see clearly, and hear effectively. The employee may occasionally lift or move durable medical equipment, supplies, or groceries weighing up to 30 pounds. The employee may frequently assist participants with maintaining balance and transferring to and from a wheelchair and/or vehicle. The employee must be able to walk up and down flights of stairs, drive regularly, and remain alert at all times. Staff may be required to engage in physical activities such as bowling, golf, tennis, basketball, or other sports.

Work Environment

While performing the duties of this job, the employee is often exposed to outside weather conditions. The noise level in the work environment is usually quiet or moderate, but the employee may be exposed to a loud work environment on occasion.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance

• A generous paid time-off program in which the benefits increase based on your tenure with the company

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information