Lead Customer Service Representative - Bass Road - Cardiology

Location:LPG Bass -16271 Bass RoadFort Myers FL 33908

Department: HOD Cardiology - Bass Road

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour

Lead Customer Service Representative Cardiology
Location: Bass Road HOD Cardio
Schedule: Monday Friday, 8:00 AM 4:30 PM

Are you an experienced customer service representative looking to take the next step in your administrative career within the medical field? If so, we have an exciting opportunity for you!

We are seeking a Lead Customer Service Representative to join our Cardio office at HOD Cardio Bass Road Office. This role is ideal for someone eager to develop leadership skills and grow into a supervisory position over time.

What We Offer:
A supportive and collaborative team environment
Opportunities for learning and professional development
A pathway to leadership roles

If you have at least two years of customer service experience and are ready to advance your career in healthcare administration, we encourage you to apply today!

Apply now and take the next step in your career!

The Lead Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice. CSR responsibilities include handling telephones, client registration/check-in, patient appointment scheduling, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Detailed oriented and possess excellent communication, interpersonal and writing skills. Ability to effectively communicate and present information, respond to questions and problem solving skills. Responsible for meeting the following criteria: Provides support to the business activities of a multi-practitioner practice where there is a manager over two or more offices without a supervisor on site. Depending on the specific Practice needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

And motivated to return to school to pursue a degree to advance within the department to a leadership position/career path.

US:FL:Fort Myers