Associate Data Insights Analyst - AI Analysis (Spanish)

Do you excel at working cross-functionally to achieve common goals? Would you describe yourself as collaborative, analytical, strategic, and data-driven? If so, you could find a home on the Operational Analytics & Insight (OAI) team at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As an Associate Data Insights Analyst - AI Analysis Spanish on the OAI team, you'll leverage existing data sources and develop new analysis methods to extract meaningful insights and drive business decisions. You'll apply AI, natural language processing (NLP), and prompt engineering to optimize data retrieval, automate insights, and enhance decision-making. Working with large language models (LLMs), you'll refine prompts and explore AI-driven tools for text analysis and analytics dashboards. Your role includes data visualization and storytelling, creating dashboards and reports that clearly communicate insights. You'll also integrate user experience (UX) principles to improve data workflows, ensuring usability and engagement.

WHAT OUR ASSOC DATA INSIGHTS ANALYSTS ENJOY MOST

• Collaborating with stakeholders to define clear business requirements for data analysis projects, ensuring alignment with strategic objectives.
• Supporting the development of metrics, data visualizations, and Extract, Transform, and Load (ETL) processes to enhance data accessibility and usability.
• Extracting, engineering, and preparing data for in-depth analysis and model development to optimize AI-driven interactions and decision making.
• Leveraging Natural Language Processing (NLP) techniques to analyze text-based data and derive actionable insights.
• Interpreting complex datasets, formulating hypotheses, and developing analytical approaches to address business challenges.
• Utilizing advanced visualization tools such as Tableau, Power BI, and Excel to create compelling reports and dashboards that drive business insights.
• Integrating user experience (UX) principles into data visualization, ensuring reports and dashboards are intuitive, effective, and industry-leading.
• Staying current with emerging AI and data analytics trends to contribute to the continuous improvement of analytical frameworks and solutions.

As an Associate Data Insights Analyst, you'll work in a dynamic, fast-paced environment. This role is ideal for a self-starter with a passion for data, AI, and visualization-someone who thrives in both independent and collaborative settings. If you have a keen ability to analyze, interpret, and present data while leveraging cutting-edge AI tools, this opportunity at Spectrum could be the perfect fit for you.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • Relevant technical or business work experience: 1 year or more
• Education:
  • Bachelor's degree in computer science, engineering or related field, or equivalent experience
• Skills:
  • Foundational knowledge of SQL, Python with the ability to build queries using operators and conditional statements
  • Understanding of relational databases, data structures, and ETL processes for data transformation and extraction
  • Exposure to NLP libraries and frameworks (such as spaCy, NLTK, Hugging Face, or OpenAI API) for text processing and analysis
  • Familiarity with basic AI/ML concepts and their applications in data analytics
  • Working with data visualization tools (Tableau, Power BI, or equivalent) to create interactive dashboards and reports
• Abilities:
  • Make decisions and solve problems while working under pressure
  • Basic understanding of design and implementation practices within data visualization tools
  • Effective written and verbal communication skills in both English and Spanish

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life

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