Pool Server - Seasonal | Resort Pools
Job Locations
US-TX-Austin
Requisition ID |
2025-120886
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# of Openings |
10
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Category (Portal Searching) |
Food & Beverage
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Location
Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking Pool Server | Seasonal for the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas:Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
Responsibilities
Ensure guests have an exemplary experience through warm welcomes, anticipatory service, and fond farewells.
- Provide outstanding service to guests in a friendly and professional manner, following proper steps of service.
- Maintain full familiarity with menus and beverage offerings, including wine service, and confidently upsell when possible.
- Take food and beverage orders, process payments, and present accurate checks using the MICROS system.
- Monitor and maintain the cleanliness, organization, and safety of the pool deck, restaurant area, and all service stations.
- Restock towels, empty towel bins, and ensure pool areas are free of debris and trash.
- Maintain and replenish the complimentary beverage station.
- Ensure umbrellas, tables, salt and pepper shakers, sugar caddies, and other poolside amenities are clean and presentable.
- Assist in seating guests, answering phones, and cross-training among other food and beverage outlets as needed.
- Communicate and enforce pool rules with grace and kindness to ensure guest safety.
- Report facility issues promptly to the Office Coordinator, immediate supervisor, or manager.
- Follow safety procedures and report any unsafe conditions or work practices.
- Attend department meetings and required company training sessions.
- Assist in the orientation and training of new associates.
- Perform other duties as assigned by the restaurant manager.
Qualifications
- High energy with a strong service mindset and a can-do attitude.
- Conversational English-speaking abilities required.
- Must have and maintain current Texas Food Handlers and TABC certifications.
- Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
- Must be able to work in a fast-paced environment and multitask effectively.
- Prior serving and cash-handling experience preferred.
- MICROS experience preferred.
- Must be able to work flexible shifts, including nights, weekends, and holidays.
- Must be able to lift up to 50 lbs. and work primarily outdoors in varying weather conditions.
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Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
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