Dispatch Specialist

This position will provide support to the Transportation Department in coordination with customer, suppliers, drivers, and other Dot/DTI employees.

WHAT YOU'LL DO

• Provide excellent customer service to both internal and external customers
  
• Schedule appointments with customers via phone, email, or web-based formats
  
• Communicate with drivers on schedules and work assignments
  
• Work with multiple departments and manage a diverse and hectic workload
  
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position

YOU MUST HAVE

• High school diploma, General Equivalency Degree, or relevant work experience
  
• Ability to think critically and make independent decisions
  
• Computer skills, including knowledge of Microsoft Office programs
  
• Ability to multi-task and work in a fast-paced environment

YOU MAY ALSO HAVE

• Logistics/Transportation experience
  
• Customer service experience
  
• Experience working in both team and independent settings
  
• Exceptional organizational and communication skills
  
• Meticulous attention to detail

ROLE SPECIFICS

• Schedule: Mon-Fri 0800-1700, flexibility to change based on business need
  
• Work Environment: Office Setting

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.