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IIM Sr. Solutions Engineer

Konica Minolta Business Solutions
United States, Ohio, Seven Hills
6000 Lombardo Center (Show on map)
Mar 17, 2025
Overview

The IIM Sr. Solutions Engineer architects, configures, develops and implements mid to high complexity Intelligent Information Management (IIM) solutions for clients (mostly targeted within the OnBase product suite). Designs and implements complex IIM workflow solutions in concert with base system installations. Participate in determining and documenting the technical requirements, developing functional specifications and implementing comprehensive "end to end" solutions. Participates in the discovery processes, in an effort to clearly define the products and professional services labor required, to solve defined business problems. Provides Peer Review function to ensure other Engineers adhere to provided design and the Style Book.


Responsibilities

  • Architects, develops and implements complex/custom IIM solutions as defined by the current customer experience processes.
  • Participates in technical discovery meetings clients as required.
  • Five years or greater experience implementing ECM solutions (Kofax and Hyland OnBase highly desired)
  • Provides integration capabilities through leveraging the solution API.
  • Full C# scripting and code library repository management responsibility.
  • Advisory role on Functional Requirements Document creation and ascertains customer approval.
  • Develops the work break down structure of tasks required to implement and deploy an approved IIM solution.
  • Acquires and maintains current technical knowledge of relevant product/service offerings as it pertains to document capture, storage, retrieval, electronic workflow, data and systems integration
  • Participates in the requirement development and documentation of Change Orders.
  • Participates in technical and end user training classes in support of the installed IIM solution.
  • Provide backup support for Technical Support escalations.
  • Acquires and maintains current technical knowledge of relevant product/ service offerings.
  • Scrum team member - task level accountability - on-time, on-budget
  • Provide Peer Reviews and mentoring to more junior team members.
  • Ensure skill set remains current through continuing education and training.
  • Performs other duties as assigned.

Qualifications

  • Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and/ or equivalent work experience
  • Minimum 10 years' experience implementing medium to high complexity projects
  • Full C# scripting capabilities
  • Strong customer-facing skills when dealing with challenging situations.
  • Ability to work well with ad hoc project teams consisting of resources with varying skillsets
  • Experience with Waterfall, Hybrid and Agile processes; prior Scrum experience a plus
  • Excellent Time Management and communications skills
  • Strong technical Implementation and troubleshooting skills

About Us

Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.


EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.

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