Program Coordinator, Graduate Admissions

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

The Program Coordinator, Graduate Admissions serves as the primary pointofcontact for prospective graduate students through email, phone and in-person customer service. The primary recruitment focus of this role is for professional master's global graduate programs. This position plans on-campus and virtual recruitment opportunities for prospective students, as well as represents the graduate programs at recruitment fairs. This position also provides support for the graduate admission customer relationship management system/Slate.

PRIMARY JOB RESPONSIBILITIES

• Serves as the primary point of contact for prospective graduate students; provides phone, email, in-person,and virtualcustomer service; collaborates with team members on the graduate communication plan

• Serves as liaison to Global team members.

• Reads, interprets, and evaluates students' academic credentials and makes admission/denial decisions; assists with scholarship appropriation

• Coordinates events both on-campus and virtual events for prospective students; attends graduate and career recruitment events

• Collaborates with campus partners on initiatives to grow and maintain graduate enrollment at the institution

• Participates as an active member of the recruitment team; assists with special programs and research projects; participates in the development and implementation of enrollment strategies; composes routine letters; compiles data for reports; maintains calendar; processes applications; schedules appointments; maintains confidential files; prepares papers/reports; inputs/retrieves data on information system software; plans work and establishes priorities

• Conducts research on best practices and policies related to graduate recruitment; trains other admission staff membersand additional university stakeholderson graduate admission related topics

• Serves as an administrator of the graduate admissionCRM; assists with uploading student documents; releases decision letters for applicants

• Supervises intern/student workers with goals aligned with graduate enrollment initiatives and strategies

• Performs other duties as assigned

• Knowledge of undergraduate and graduate degree programs

• Strong interpersonal/human relations skills

• Written and verbal communication skills

• Editing and report preparation skills

• Organizational skills

• Research skills

• Ability to exercise independent judgment

• Ability to operate personal computer with various software

• Ability to maintain confidentiality

• Ability to relate effectively to students

• Ability to handle confidentialmatterswith discretion and sensitivity

• Ability to respond to questions in a tactful and professional manner

• Ability to prepare and generate reports

• Ability to organize and maintain accurate records and files

• Willingness and ability to travel internationally

• Willingness to work occasional evenings and weekends

• Ability to handle stress due to travel, multitask, and adapt

• Ability to build relationships with and recruit a diverse population of students from all over the world

• Bachelor's degree

• Two years of related experience

PREFERRED QUALIFICATIONS

• N/A

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.