People Solutions Navigator III - Leave of Absence

Cone Health

United States, North Carolina, Greensboro

Mar 14, 2025

The People Solutions Navigator III serves as a primary point of contact for team member and leader inquiries regarding Human Resources concerns in specialty areas including Leaves of Absence. Working under minimal supervision for routine situations, this role exhibits excellent customer service to resolve various issues, coordinates more complex business processes, and provides expertise support to specific departmental needs.

Offers recommendations regarding specialty HR inquiries in adherence to established protocol and policies to resolve employee issues.
Leads the implementation of special projects within Human Resources to promote learning and a positive employee experience.
Promotes conflict resolution by using effective communication techniques to de-escalate the situation.
Maintains knowledge of current laws and HR policies in order to make accurate judgements in response to employee inquiries.
Updates the HR Knowledge Base when new information is encountered that may affect procedures.
Provides unique insight to key areas of the business such as Processes + Platform Functionality, Compliance, Advanced Pre-boarding, Adv Leaves/Worker's Comp, and Bonus Management.
Acts as a preceptor to more junior team members, supporting their growth and development in the department.
Performs other duties as assigned.

EDUCATION:

Required: Associate's Degree
Preferred: Bachelor's Degree

EXPERIENCE:

Required: 5 years of related experience

Preferred: Human Resources experience, including ADA, FMLA and/or Leaves of Absence

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.