Manager - Epic Training, Corporate Greenville, FT, Day

Prisma Health
United States, South Carolina, Columbia
Mar 13, 2025
Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for managing all aspects of the development and implementation of Epic training and provides a single point of contact for those projects. Works with Director to define project training scope and objectives. Develops detailed documentation to define training program and delivery, develops overall training schedule, secures training facilities, identifies and schedules appropriate curriculum for all end users, and oversees Epic Credentialed Trainers. Conducts training meetings and is responsible for training tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Provides technical oversight of the training environment and leadership to training team. Recommends and takes action to direct the development and delivery of effective training. Manages medium to large effort projects. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference Manages all aspects of training. Knowledgeable in the effectively delivery of adult learning solutions. Responsible for timely and accurate course listings in the assigned Learning Management System. Keeps course content current and assures schedule information is correct and current. Manages the project budget with Director through the life cycle of the project. Manages Epic Training & Support Coordinator and Epic Credentialed Trainers. Provides oversight for coordination of activities, job assignments, and training development/delivery for assigned Epic personnel. Tracks all risks in project management software. Research details of mitigation opportunities and presents findings to leadership and other project partners Responsible for oversight of Epic Principal Trainers and their development and maintenance of all training materials and curriculums. Monitors effectiveness of the training and implementation processes. Ensures training documentation is kept current. Reviews curriculum for recommended updates/changes to ensure users are able to successfully use the EPIC system. Responsible for discovering and implementing process/workflow improvement methodologies that ensures high quality and efficiency. Supervisory/Management Responsibilities Job has direct and/or indirect supervision of team members that may include final budget authority, hire/termination authority, performance appraisal responsibility and disciplinary authority. Job will be considered a member of management staff at Prisma Health or affiliate and will have direct reports. Minimum Requirements Education - Bachelor's degree in Education / Training, Computer Science, Information Sciences, Business Management, Project Management or related field of study. Experience - Five (5) years adult healthcare education experience. One (1) year of training on EMR/EMR. Two (2) years in a lead, supervisory, or project management role. Two (2) years in a medical office or healthcare facility training setting preferred. In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Skill and experience in adult education Proven experience in leadership role Large scale project management experience Knowledge of office equipment (fax/copier) Basic computer skills including word processing, spreadsheets and databases. Mathematical skills Work Shift Day (United States of America) Location Corporate Facility 7001 Corporate Department 70019409 Technical Systems Education Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.