Sr Manager, Research & Advisory Conferences

About this role:

As a Sr Manager for Research and Advisory Conferences and events, you will be responsible for the seamless execution and delivery of approximately 40 in-person and 600 virtual events per year. You will be responsible for the overall forecast, budget and expenditure along with all planning and delivery elements, vendor and venue management, stakeholder management, staffing and be expected to identify and drive process and experience improvements that help the team scale and deliver a large volume of events with medium to low complexity.

You will lead of global team of ten and have experience in developing teams with clear progression plans and identify opportunities for further growth and development. You will build out robust onboarding documents and plans and ensure the successful implementation.

You will use feedback scores to translate the needs of our audience and build firm partnerships across the organization to leverage best practices and drive results.

Primary responsibilities:

• Flawless delivery of The Research & Advisory (R&A) Conferences portfolio of virtual (approx. 600) and in person (approx. 40) meetings
  • Oversee operational delivery of all logistics elements across in-person conferences and virtual meetings
  • Oversee the operational delivery of virtual meetings from start to finish including; registration set-up and management, coordination with internal stakeholders on delivery specifications, and day-of execution.
  • Project management including the ownership and adherence of timelines and templates to accurately deliver.
  • Venue management including but not limited to rooms, meeting facilities, F&B, A/V production.
  • Lead team staffing, including identifying enhancement opportunities, such as event briefings
  • Constantly evaluate the experience, feedback and results then implement changes accordingly.
  • Create detailed post-event analysis reports and event de-briefs for review with manager/stakeholders.

• Drive operations strategy in partnership with COEs and stakeholders
  • Ensure that decision making and recommendations align with corporate strategy and objectives
  • Drive consistency and innovation across the portfolio (in deliverable and approach)
  • Strengthen partnerships with internal COE'sto identify operational efficiencies and alignment
  • Identify operational efficiencies in tools and processes to drive further scale across a large volume of virtual and in-person meetings.

• Deliver for today while preparing for the future, including team leadership
  • Clearly understand and translate the needs of the audience
  • Champion change and drive creative solutions
  • Build out robust onboarding programs and team progression planning
  • Manage the full R&A events calendar creation in partnership with stakeholders

• Overall responsibility for conference budgets including preparation, negotiations, accurate and timely monthly forecasts.
  • Partner with financial planning team on overall budget health and managing risk.
  • Create and manage the entire R&A Annual expense budget, approx. $1.5mil
  • Manage and cultivate key vendor relationships
  • Negotiate with vendors as needed and map out future venue sourcing strategy and improvements that could lead to cost savings and efficiency.

Expected results:

• New processes discovery and implementation that will improve operational efficiency of the team
• Team leadership: ensure the team have clear roles and responsibilities, with clear development planning and opportunities
• Achieve operational excellence and execute conferences on time, within budget and with great attention to detail.
• Build and maintain excellent working relationships, both internally and externally

Key contacts:

Internal Contacts

• Research & Advisory (R&A) practice, Venue Sourcing COE, Content team, Conference Financial & Future Planning, Conferences Strategic Planning, Conference Business Solutions,

External Contacts

• Third party suppliers and contractors

What you'll need:

• 8+ Years Event Management experience
• Proven team management experience
• Proven event operational skills including production schedules, budget management and event staffing
• Project management experience within virtual and in-person events
• Proven experience in managing vendor partners and contracts

Key competencies / knowledge, skills, & abilities:

• Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with peers
• Creative, innovative and strategic thinker with a strong attention to detail
• Demonstrated ability to adapt, implement and manage change and strive for continuous improvement
• Strong financial management skills
• Motivated team player with desire to learn and grow
• Excellent written/oral communication and presentations skills
• Ability to thrive in high pressure situations
• Confident decision maker
• Willingness to travel - 30 % Domestic and International Travel Required to both R&A Conferences as well as Destination and C-level Communities

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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