International Affairs Senior Business Intelligence Specialist, UMKC University Analytics and Institutional Effectiveness, 93362

University Analytics and Institutional Effectiveness

At UMKC, institutional effectiveness refers to how well we adhere to our mission and goals as a university. It also refers to an ongoing evaluation of our programs, services, and outcomes for students, faculty and staff, which promote our continual improvement as an institution. To assess our progress, the Office of University Analytics, which is overseen by the Office of the Provost, tracks and reports data that enables university leaders to make evidence-based decisions; plan future initiatives; and implement continuous quality improvements.

As Kansas City's only public urban research university, the University of Missouri-Kansas City (UMKC) offers an exceptionally comprehensive academic portfolio of more than 120 academic programs for graduate and undergraduate students. From STEM programs to the humanities, from health professions to law, UMKC has something for everyone. It is the only public university in Missouri with schools of dentistry and pharmacy, and a Conservatory for music, dance, and theater.

UMKC is seeking a Senior Business Intelligence Specialist for International Affairs. This is a new position designed to expand the international capacity of the university and increase the effectiveness of international-related units. This role will routinely work with faculty and staff from the following departments: International Affairs, Admissions, Marketing and Communications, Academic Affairs, Academic Units (all academic colleges), and the School of Graduate Studies.

Key Responsibilities:

• Provide direct support to the International Affairs office for data-related needs. This will include applying data analytics to sharpen recruitment and yield strategies, evaluating programs and partnerships to enhance student experiences and persistence, and serve as data liaison between the International Affairs office and the rest of campus in coordinating data projects.
• Develop subject matter expertise in the data elements, processes, and cycles used by the offices served to provide proactive assistance to the completion of reoccurring tasks. This will include drafting compliance and summary reports, quality checking communication channels, Chatbots, and dashboards, and interfacing with the suite of office software including Terra Dotta, Peoplesoft, Slate, and SEVIS.
• Coordinate efforts between staff members of the departments assigned to provide informed strategic analysis, data visualization, and data management in a way that is understandable, reproducible, and rigorous.
• Analyze, recommend, and implement creative solutions to complex and atypical data issues using technical experience, strong customer service and communication skills, and a passion for international higher education.

Office hours are Monday - Friday, 8:00 am - 5:00 pm. Hybrid work from home scheduling available.

Bachelor's degree or an equivalent combination of education and relevant experience is necessary.

Two years of relevant higher education experience, one year of experience working and/or living in another country, and proficiency in multiple languages is preferred.

Preferred experience with more than one of the following: MS Power Platform (i.e. Power Apps, Power BI), Communications software, (i.e. Chatbots, WhatsApp), Statistical software (i.e. SAS, R, SQL), Qualitative software (i.e. NVIVO, MAXQDA, Qualtrics), or CRM software (i.e. Peoplesoft, Slate, Terradotta, Sunapsis).

$51,875 - $65,000 annually commensurate with experience, education, and internal equity.

Submission of resume and cover letter required.

Application review will begin on March 28, 2025. Applications will continue to be accepted and reviewed until this position is filled.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.