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Medical Assistant ProHealth Physicians Optum Bethel CT

Optum
401(k)
United States, Connecticut, Bethel
Mar 12, 2025

$1000. Sign On Bonus for external candidates

ProHealth Physicians (CT), part of the Optum family of businesses, is seeking a Medical Assistant to join our team in Bethel CT. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.

Primary Responsibilities:



  • Provide patient care, clinical summary and direction on next steps or follow up
  • Perform phlebotomy for patients as needed
  • Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
  • Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
  • Carry out standing orders consistent with practice policies and procedures
  • Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
  • Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
  • Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
  • Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
  • In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
  • Assist care team to assure smooth office operation and delivery of excellent service through teamwork
  • Provide attention to patients in a manner that builds confidence, trust and loyalty
  • Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
  • Maintain open lines of communications with care team and Regional Management team
  • Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
  • Adhere to all patient safety initiatives and infection control regulations
  • Perform other duties as assigned



You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:



  • Graduate of Accredited Medical Assistant program
  • Certified Medical Assistant, or the ability to obtain CMA/ RMA within 120 days of hire
  • Intermediate level of computer proficiency in Microsoft Office



Preferred Qualifications:



  • 1+ years of MA experience in a primary care setting
  • Experience working with Epic
  • Knowledge of medical terminology
  • Knowledge of ICD - 10 and CPT coding



The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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