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Job Description:
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Relationship Marketing Manager to join our Marketing Strategy Team in Newport Beach, CA or Omaha NE.
* This role is hybrid. We believe in empowering our employees to get work done both in and out of the office. As a Manager of Pension Operations, you'll play a key role in Pacific Life's growth and long-term success by ensuring daily work objectives and departmental initiatives are met. You will do this by overseeing the training, skill development, and performance of all department staff and leading successful outcomes with the BPO and team to deliver both a stellar customer and employee experience. You will fill a new role that sits on a team in the Institutional division.
How you will make an impact:
Maintain active and visible presence in department, clearly communicating objectives and purpose to staff. Promote awareness of variety of skills needed at various employee levels in team. Develop organizational bench-strength by challenging and growing abilities of top performers, identifying and broadening the professional skills of mid-performers to continue growing in their role, and using performance management methods to address and hold lowest performers accountable for performance. Align team training, development, and performance to coincide with the continued evolution of products, technology, and more complex defined benefit/defined contribution participant benefit calculations Implement efficiencies, controls, and service process improvements that impact department's systems, processes, and ability to service clients, minimize risk, and advance the customer experience. Ensures legal and regulatory reviews are coordinated effectively to minimize risk exposure. Manages department budget, ensuring expenses are aligned with established annual targets. Proactively develops and communicates short term (1-2 year) directional plan for department to meet the evolving needs of the customer and employees. Manage and drive self-dependently R&D projects from a strategic standpoint, such as product development, workflow, communications, etc. from ideation to market implementation in a multifunctional team involving internal and external partners. The experience you bring:
5+ years of management experience (or demonstrated progressive leadership experience) within the financial services industry, preferably within an Operations environment. Demonstrated drive and ability to motivate, develop, and direct staff to meet core departmental objectives around accuracy, efficiencies, service quality, relationship management, professionalism, and skill building Ability to maintain strong organizational skills in a high-volume, fast-paced environment Ability to collaborate and communicate effectively with a variety of internal and external stakeholders, preferably in the financial services profession
What makes you stand out:
#LI-KB1 You can be who you are People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
Benefits start Day 1.
Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
* Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
* Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
* Paid Parental Leave as well as an Adoption Assistance Program
* Competitive 401k savings plan with company match and an additional contribution regardless of participation. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
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Pacific Life
life insurance, parental leave, paid time off, 401(k)
Mar 12, 2025