Product Manager, Customer Experience
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![]() United States, California, Westlake Village | |
![]() 5795 Lindero Canyon Road (Show on map) | |
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About the Role: Guitar Center is seeking a talented and experienced Product Manager to drive the strategy, vision, and execution of the technology products that power our retail stores while also supporting eCommerce and Lessons programs.You will collaborate with cross-functional teams, influence enterprise-wide technology decisions, and deliver innovative solutions that enhance both in-store and digital customer experiences. If you're a strategic thinker with strong execution skills, a passion for retail technology, and a customer-first mindset, we'd love to hear from you. Key Responsibilities: Enterprise-Level Product Oversight
Customer Experience & Digital Integration
Operational Efficiency & Innovation
Stakeholder & Business Collaboration
To join our band,you'llneed the following experience:
Why Guitar Center Company?
Join Us and Be a Part of a Team That Supports the Music Industry from the Inside Out! Pay Rate:Base range of $102,000 - $163,000 per year, depending on background and experience. Total compensation (base + bonus) range of $112,000 - $179,000/yr, depending on background and experience. This position is eligible toparticipatein the Guitar Center Company bonus program.The job posting is not necessarily reflective of actual compensation that may beearned, nor a promise of any specific pay for any specific employee, which isalways dependent on actual experience, education, and other factors.The payrange(s) listed are provided in compliance with state specific laws.Pay rangesmay be different in otherlocations. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You canrequest a reasonable accommodation by sending an email torecruiting@guitarcenter.com. About the Guitar Center Company: The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Companyoperatesthrough several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products.The Music & Arts divisionoperatesmore than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG andGCProheadline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience. |