Sr. Account Manager

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.

The Senior Account Manager for the C-Nav Business is responsible for maintaining and growing the existing customer base while developing new accounts throughout the Americas region. This role may also provide sales support for other Oceaneering business units as needed.

Assisting current and prospective customers by identifying optimal solutions for their positioning needs, covering sectors such as offshore oil and gas, dredging, telecommunications, civil engineering, offshore renewables, and government entities. A critical part of this role is educating customers on the benefits of Oceaneering International's precise point positioning correction technology, engineered solutions, technical hardware, and associated software through demonstrations and presentations.

Key responsibilities include managing major customer relationships, driving business development efforts, and ensuring the successful delivery of C-Nav products and services to clients. The Senior Account Manager will act as the primary point of contact for key accounts, leveraging expertise to anticipate client needs, provide tailored solutions, and achieve revenue goals. Collaboration across various departments is essential to develop strategies that enhance customer satisfaction and maximize market share in the industry.

This is an office US based position with a hybrid work schedule remotely and/or another designated geographicarea as needed. Ability to travel domestically and international as assigned.

• Position Oceaneering as the supplier of choice over our competitors.
  
• Identify potential customers early in the sales cycle, to present innovative solutions to challenges and develop competitive advantages.
  
• Take a leading role in the pre-proposal clarification process, ensuring that customer specifications and otherdocuments are well-understood.
  
• Provide clear and precise intelligence to the Oceaneering Commercial/Tendering Support team in the preparation of bids by giving a direction of customer specific technical needs and expectations.
  
• Assist in formulation, documentation, and intelligence of sales and bidding strategies,including the determination of target price points.
  
• Gather intelligence on competitors' assets, strategies and create a value proposition biased toward Oceaneering products and services.
  
• Maintain lasting customer relationships with key decision makers to gain intelligence in-route to securing profitable/strategic sales wins.
  
• Ensure that any opportunities or intelligence gained from customers that may have a specific interest in other Oceaneering business unit's products or services are swiftly passed over.
  
• Keep the senior management team informed of customer changes, market intelligence, and emerging markets opportunities.
  
• Record and report all meetings and opportunities into Oceaneering's Customer Relationship Management (CRM)software.
  
• Create, present and market whitepapers at technical conferences or exhibitions.
  
• While performing the duties of this job, the employee will be required to travel extensively throughout North, Central and South America.
  
• Overnight stays for business travel are a requirement and will be of varying lengths from time to time
  
• Assist in the creation of marketing content.
  
• Other duties as assigned.
  

REQUIRED:

• Associate degree and/or five plus (5+) years of experience in account management, business development, or sales, preferably within the Oil and Gas, Survey, and/or C-Nav industries.
  
• Experience within a similar role supporting GNSS/survey equipment sales/projects.
  
• A detailed understanding of the potential business within the marketplace gained through previous experience as a Sales Account Manager / Customer Relationship Manager or Business Development Manager within General Marine/Offshore sector.
  
• An extensive proven track record of profitable revenue generation in the marine sector is essential.
  
• Excellent networking, negotiation, and influencing skills are essential with the ability to qualify customers, overcome objections and close a sale.
  
• Commercial and contract awareness/experience is necessary.
  
• Be self-driven with the tenacity to work independently.
  
• Fluent English speaker, both written and spoken.
  
• Ability to travel domestically and international as assigned and varying in lengths from time to time.
  

DESIRED:

• Bachelor's degree in business, Engineering, Surveying, or a related field (preferred).
  
• Previous history in navigation and positioning industry or specifically GNSS Correction Services would be an advantage.
  
• Vessel navigation, bridge management, dynamic positioning or maritime training would be a plus.
  
• Intimate knowledge of conceptual and strategic selling strategies from the Miller Heiman program.
  
• Ability to speak and understand French/German/Portuguese/Dutch.
  

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS:

• Adapts to changes in the work environment; Manages competing demands; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  
• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  
• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participate in meetings.
  
• Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; develop alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
  
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  
• Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  
• Ensures that regular consistent communication takes place within the area of responsibility.
  
• Holds a good understanding of the competitive landscape.
  
• Ability to listen to the customer's needs and develop best-fit solutions.
  
• Shows enthusiasm for the services offered to the customer.
  

This position is Hybrid - Remote and will require commuting to a designated office. Hybrid work schedules are determined by the hiring manager based on business need.

All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity,national origin, veteran status,disability, genetic information, or other non-merit factors.

We offer a comprehensive and competitive benefits package. Employee benefits vary by role, however, may include Health and Wellness, Mental Health, Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid Time Off, Tuition Reimbursement, and an Employee Assistance Program.