Fraud Services Representative

TEKsystems
$19.50 / hr
medical insurance, dental insurance, life insurance, sick time, 401(k), retirement plan
United States, Virginia, Virginia Beach
Mar 10, 2025
Remote Fraud Services Representative Join a Fortune 500 company and a top global employer as a Services Representative to join their Fraud Services Department. This position is a contract-to-hire opportunity with the client striving to convert employees permanently. One will see many opportunities for career growth within the organizations by exploring promotions, transition to new positions, and departmental transitions. Position: Fraud Services Representative Work Model: 100% Remote Schedule: Monday - Saturday or Sunday - Friday Shift: 2:00 PM - 11:30: (Mon - Sat) or 5:00 PM - 2:30 AM (Sun - Friday) Total Hours: 40 hours/week (Optional Overtime) will have a 30-minute meal break and 30 minutes of self-scheduled break time. Pay Rate: $19.50 Location: Must live within a 60-mile radius of Tidewater, VA to be considered. Requirements: * Must have computer skills (Typing Skills & Microsoft Suite - Excel, Word, PowerPoint.) * 3-4 Years of customer service experience (Entry Level) * Must have excellent written & verbal communication skills. * High School Diploma or GED required Responsibilities: * Ensure account and member security by identifying red flags and safeguarding member assets and account information. * Route members to the appropriate departments. * Open new accounts and educate members or potential members on products and services that best meet their needs. * Guide members on a variety of credit card products to meet their financial needs. * Quote interest rates and submit credit card applications. * Service member's existing credit cards such as performing balance transfers, cash advances, credit limit increases, discussing late fees, ordering replacement cards, closing accounts, assisting with credit card rewards and redemption, etc. Why Join? * 401k & Medical Insurance - Dental, Vision, Health * Fully Remote Schedule * Comprehensive Benefits: 401(k) plan, vision, medical, and dental insurance * Financial Services Field Exposure: By joining this organization, you will be a part of a well-established and renowned banking organization that will bolster your experience and offer growth opportunities within the company. * Be part of an established healthcare organization that recognizes and rewards dedication and expertise. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision* Critical Illness, Accident, and Hospital* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available* Life Insurance (Voluntary Life & AD&D for the employee and dependents)* Short and long-term disability* Health Spending Account (HSA)* Transportation benefits* Employee Assistance Program* Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in VIRGINIA BEACH,VA. Application Deadline This position is anticipated to close on Mar 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.