Account Manager

Account Manager

Triumvirate Environmental, one of North America's largest environmental services firms, is seeking a highly motivated and customer-service driven Account Manager to join our Raleigh, NC team!

As an Account Manager, you will be responsible for driving the sales of environmental waste management and disposal services to new and existing clients, while building and maintaining long-lasting relationships to ensure customer satisfaction and retention.

Triumvirate Environmental partners with leading organizations in higher education, life sciences, healthcare, and advanced manufacturing sectors, providing diverse services and expertise to help them manage their environmental compliance needs. Our unique company culture fosters growth, development, education, and creativity, and we strive to WOW both our employees and customers alike.

This position will report to the Director of Account Management and will be based out of our Raleigh, NC office.

Do you enjoy helping our customers solve complex problems? Do you work hard to understand your client's needs better than they do? Are you a proactive leader that anticipates the potential needs of your customers? Can you walk into a room and instantly make a connection with people? Ifthe answer to any of these questions is yes, this may be position for you!

Responsibilities:

• Manage $600,000-800,000/month book of business from existing clients
• Drive sales of environmental waste management, disposal, and other Triumvirate services to new and existing clients
  
  
  
  • Lead and coordinate routine services between customer and TEI.
  • Cross-sell new, repeat, and reoccurring services to your assigned customer base.
  • Assist your customers with key projects to help them stay in compliance.
  • Originate new business opportunities from referrals and networking.
  
  
  
  
• Learn and apply the Sandler Consultative sales methodology effectively.
• Act as a consultative trusted liaison between clients and internal teams, solving problems and coordinating services to meet client needs
• Coordinate job scope and proposal creation for new business.
• Collect purchase orders to ensure timely payment of invoices. Additionally, assist in the collection of outstanding invoices
• Build and maintain long-lasting relationships with clients, ensuring satisfaction and retention
• Qualify prospects, set appointments, and actively pursue new business opportunities
• Network within your customer's organization to build relationships and trust, producing referrals
• Deliver a "WOW" experience for both internal and external customers
• Stay updated with industry trends, market changes, competitors, and continuous improvement initiatives
• Assist with Service Recovery - triage and develop new procedures to prevent issues from recurring.
• Entertain customers as needed.

Basic Requirements:

• Bachelor's degree in a related field.
• 2-5 years of experience in the environmental services industry or a related field with prior sales experience
• Demonstration of positive attitude, strong passion for sales, and a high level of motivation
• Must be a team player with a commitment to succeed
• Essential qualities include a strong focus on goals, creativity, organization, and excellent communication skills
• Experience in facilities management
• Proven track record of selling to healthcare, higher education, life sciences, or industrial clients
• Ability to attend client outings and networking events as needed
• Must be eligible to work in the United States without future sponsorship
  
• Must have a reliable form of transportation

Preferred Requirements:

• Prior experience working at Triumvirate Environmental
• Sandler Sales Training or similar sales training preferred

#LI-Onsite

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.