New

Clinical Scheduling Coordinator

Johns Hopkins University
United States, Maryland, Baltimore
Mar 09, 2025
We are seeking aClinical Scheduling Coordinatorwho will be responsible for all aspects of surgical and procedural coordinating. This position schedules patients into the most convenient time slots while considering factors such as the actual procedure, need for combined surgeons, OR time, availability of operating room personnel and equipment. Specific Duties & Responsibilities Works with the staff to develop, implement and manage systems to ensure all required components are completed for surgical patients, i.e., consents and waivers, history and physical, orders. Verifies insurance information for each surgery and procedure scheduled. Creates HAR (Hospital Account Record) for every procedure scheduled in an ASC and hospital setting. Reviews with patients all surgery instructions and necessary forms for completion. Obtains needed signatures and scans documents into Epic. Reviews with patients all insurance requirements before surgery and works with the patient and billing office to ensure all proper financial arrangements have been made before surgery. For international patients, works with the International Office to ensure financial clearance and scheduling. Discusses general and pre-operative information with patients, family members, insurance companies and JHMI staff. Mails surgical correspondence to patients. Educates patients on what to expect before, during, and after surgery. Ensures that all patient questions have been answered by the appropriate staff. Coordinates details for surgery and procedures, including scheduling COVID tests, pre-ops and immediate post-op appointments and arrival time for surgery and follows up on post-op appointments to ensure continuity of postoperative care. Schedules surgery and procedures in EPIC. Confirms and collects appropriate fees for specialty services. Coordinates surgery scheduling with other departments and/or medical office/administrative staff as necessary (i.e. combination cases). Inputs ICD and CPT coding from surgeons' posting sheets for surgical and procedural authorization. Works with financial clearance and production unit staff to assist patients in financial need. Works with social worker to assist patients with resource challenges. Checks over schedules two weeks in advance for errors. Identifies open surgery time for providers who need or request additional OR time. Assists in creating surgical scheduling protocol. Minimum Qualifications High School Diploma or graduation equivalent. Three years progressively responsible medical office experience. Medical terminology required. Intermediate computer and proofreading skills required. Experience in the Johns Hopkins system strongly preferred. Two years of the related work experience that includes OR scheduling and/or patient management. Must have knowledge of information systems such as EPIC, ORCIS and SMS. Additional education may be substituted for up to one year of experience. Preferred Qualifications Previous experience with surgical scheduling preferred. Knowledge of medical terminology. Intermediate computer skills required. Experience within the Johns Hopkins patient-oriented community preferred. Classified Title: Clinical Scheduling Coordinator Role/Level/Range: ATO 40/E/02/OE Starting Salary Range: $18.20 - $33.90 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday, 8:30 am - 5:00 pm FLSA Status:Non-Exempt Location:School of Medicine Campus Department name: SOM Oph Oculoplastics Personnel area: School of Medicine Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/. Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.