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Operations Manager

University of Wisconsin Madison
$70,000 ANNUAL (12 months)
sick time
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Mar 08, 2025
Job Summary:

The Department of Medicine - Division of Cardiovascular Medicine is seeking an Operations Manager to oversee and coordinate administrative operations within the division. Under the general supervision of the Division Administrator, this position will oversee and manage our administrative support staff and provider scheduling team. The incumbent will manage administrative operational workflows and lead team process improvement efforts to ensure efficient operations withing the division. This position also provides general administrative support for the Division Administrator.

The incumbent works closely with division leadership, staff, faculty and advanced practice providers to coordinate division onboarding efforts. The Operations Manager acts as our division IT resource liaison and as the division facility liaison for office moves and office renovation projects. This position requires the ability handle multiple projects simultaneously and be well organized. The position requires excellent communication and people management skills, and the ability to work independently using initiative and good judgement.

Work locations may include: UW Hospital, Arbor Gate (West Beltline) and the East Park Medical Center or East Madison Hospital.


Responsibilities:
Manages a program and/or programmatic activities. Initiates, develops, and implements operational services that support a defined project, program, work unit, or function to advance program goals and objectives. May supervise staff and/or approve unit expenditures.

  • 10% Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement
  • 20% Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures
  • 30% May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
  • 10% Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications
  • 5% Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies
  • 5% May assist in the development and monitoring of the unit or program budget and approve unit expenditures
  • 5% Audits and tracks compliance for various HR functions such as performance evaluations, onboarding, off boarding, criminal background checks, and credentialing
  • 10% Serves as the unit liaison to internal and external stakeholder groups providing organizational information and representing the interests of the unit
  • 5% Provides general administrative support to the administrator of a division, including scheduling logistics, securing resources, and other work unit operations


Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Education:

Preferred
Bachelor's Degree


Qualifications:

Required:
- Relevant experience in a healthcare or academic medical center setting
- Experience in an administrative setting providing administrative support and coordination
- Strong computer skills, including Microsoft office
- Ability to listen, understand and communicate information and ideas effectively in writing and in person
- Ability to work independently using initiative and good judgement

Preferred:
- Supervisory/Management experience strongly preferred
- Strong digital organizational skills
- Experience managing and implementing change that includes optimizing, documenting and training of new workflows
- Excellent time management skills and ability to prioritize and manage multiple projects and deadlines


Work Type:

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.


Appointment Type, Duration:

Terminal, 24 month appointment.
This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding


Salary:

Minimum $70,000 ANNUAL (12 months)
Depending on Qualifications
The starting salary for the position is $70,000 but is negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/).

SMPH Academic Staff Benefits flyer: (https://uwmadison.box.com/s/r50myohfvfd15bqltljn0g4laubuz7t0)


Additional Information:

University sponsorship is not available for this position, including transfers of sponsorship. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is currently scheduled to end April 7, 2027 (or 2 years from start date) and will require eligibility to work until that time. If you are selected for this position you must provide proof of work authorization and eligibility to work.


How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV and a cover letter briefly describing your qualifications and experience.


Contact:

Kristi Bartos, MBA
kbartos@medicine.wisc.edu
608-263-2489
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.


Official Title:

Administrative Manager(AD005)


Department(s):

A53-MEDICAL SCHOOL/MEDICINE/CARDIOLOGY


Employment Class:

Academic Staff-Terminal


Job Number:

310756-AS


The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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