COMMUNICATIONS ASSISTANT

City/State

Work Shift

Overview:

Rotating shift and every other week-end

Sentara Halifax Regional Hospital is fueled by the expertise of a well-established medical staff representing more than two-dozen specialties, while remaining focused on excellent care. Services at this hospital include: cardiovascular services, emergency services, family birthing center, hospitalist program, imaging/radiology services, laboratory services, nephrology services, orthopedic services, rehabilitation services and surgical services.

• Entry level position, Sentara Communication Assistants play a critical role within the organization facilitating all emergent and non-emergent communication both externally and internally.
• Our Centralized Hospital Communications Center is responsible for all Sentara Hospitals and free-standing emergency departments. (Currently 12 hospitals and 4 FSEDs).
• External call facilitation will generally include, but is not limited to, looking up patient information for friends and family members of patients and transferring customers to appropriate departments throughout the organization.
• Internal call facilitation will generally include utilizing complex on-call schedules with escalations and facilitating nurse to physician and physician to physician communication to include emergent consultations.
• Will assist with training new employees at your level and additional duties as assigned.
• Previous healthcare and multi-line phone experience preferred.
• Understanding of medical terminology preferred.

Sentara Healthcare offers outstanding benefits.

• Tuition assistance and Student Loan Repayment Benefit
• Health, Dental, Vision and Medical insurance
• Generous Paid Annual Leave, Parental and Caregiver Leave
• Retirement with match
• Adoption, Infertility, and Surrogacy Reimbursement
• Career and personal development opportunities
• Reward programs for health and wellness

Pay Range:

Sentara Halifax Regional Hospital is fueled by the expertise of a well-established medical staff representing more than two-dozen specialties, while remaining focused on excellent care. Services at this hospital include cardiovascular services, emergency services, family birthing center, hospitalist program, imaging/radiology services, laboratory services, nephrology services, orthopedic services, rehabilitation services and surgical services. We improve health every day, come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.