Data Analysis MRT - Mental Health 639

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare

What You Will Do to Change Lives

The Data Analyst MRT s responsible for coordinating all Caminar, Avatar and Electronic Health Record (EHR) related tasks, including collection and entry of members served data (e.g. demographics, diagnosis, service codes, billing codes), running reports, ensuring accuracy of data and reporting back to the program and the payer. The position requires using outcomes data to promote program improvement with a focus on positive outcomes for the members served.

Shifts Available:

Full-Time | 8:00am-5:00pm | Monday-Friday

Expected starting wage range is $23.69-$29.28 Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have):

• One (1) year of database experience
• Must be able to communicate effectively with staff and payer representatives
• One (1) year of EHR or healthcare information system experience in a psychiatric inpatient program, mental health outpatient program or acute hospital setting
• Knowledge of local, state and federal regulations, survey processes, accreditation standards, and psychiatric requirements
• Knowledge and application of appropriate coding systems; ICD-10 CM, DSM IV
• Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information

What's In It for You*

• Paid Time Off: For Full Time Employee it is 16.7 days in your first year
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit: https://www.telecarecorp.com/benefits

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.

Mobile Crisis Response Team (MCRT)
Passion, Mindset, and Innovation Set Us Apart

Telecare's behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis.
MCRT is creating an opportunity for Clinicians, Case Manager Master's, and Certified Peer Supports to intervene in a unique way that has never been done before in our system of care. This program collaborates and accepts referrals from County Access and Crisis Line (ACL) and law enforcement. MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management.

Each team will respond to calls from the mobile crisis van to provide services directly in the field in San Joaquin County.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

Data Specialist, Entry Level, Medical Records, MRT

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

POSITION SUMMARY
The Data Analyst/MRT is responsible for coordinating all Caminar, Avatar and EHR related tasks including collection and entry of consumer data (demographics, diagnosis, service codes, billing codes), running reports, ensuring accuracy of data, and reporting back to the program and the payer. The position requires using outcomes data to promote program improvement with a focus on positive outcomes for the members served. The Data Analyst/MRT is responsible for the maintenance, storage and processing of all medical records and Electronic Health Record (EHR) data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program's medical records including, but not limited to: assembling, analysis, release of information, data processing, collection, reconciliation, and preparation of reports in a manner consistent with the medical, administrative, ethical, legal and regulatory requirements of a mental health care system.

ESSENTIAL FUNCTIONS
* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language
* Performs tasks correctly and according to policies and procedures
* Oversees accurate and timely collection of data
* Ensures that members served information, enrollment, disenrollment, eligibility information, outcome data, billing and diagnosis reconciliation and other pertinent information is input within specified time limits
* Interfaces with payer staff and confirms that all data procedures are completed according to payer specifications and directions
* Monitors and assures compliance with the payer's deliverable requirements
* Creates and runs reports to confirm accuracy of data and makes corrections in a timely manner, according to payer instructions
* Participates in all payer trainings and meetings to stay up-to-date on all changes and revisions to system
* Uses the outcomes data to promote program improvement and focus on positive outcomes for the members served
* Performs computer interface (uploads) of data to Corporate office
* Oversees the Relias system by entering, tracking and reporting employee compliance to Administrator
* Attends payer training meetings
* Completes quarterly and annual training audits and submits annual training plan to the payer and Administrator to assure at least 95% compliance to avoid sanctions
* Performs administrative duties including but not limited to: taking of meeting minutes, timely filing of licensing applications and updates
* Assists in the development of and compliance with the policies and procedures that ensure that medical records are complete and processed according to governmental regulations and standard professional and medical record keeping practices
* Monitors and tracks compliance with legal documents and correspondence with conservators/guardians
* Prepares and processes the clinical records of members served who are admitted/discharged to the program
* Audits clinical records for completeness and adherence to standards
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

QUALIFICATIONS
Required:
* High school diploma or a G.E.D.
* One (1) year of database experience
* Must be able to communicate effectively with staff and payer representatives
* Ability to work with minimum supervision, set work priorities and function as a self-starter
* One (1) year of EHR or healthcare information system experience in a psychiatric inpatient program, mental health outpatient program or acute hospital setting
* Knowledge of local, state and federal regulations, survey processes, accreditation standards, and psychiatric requirements
* Knowledge and application of appropriate coding systems; ICD-10 CM, DSM IV
* Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information
* Proficiency in Microsoft Office 365
* Sensitivity to multi-cultural populations and issues
* Ability to communicate effectively with staff and County representatives
* Ability to read, write and speak English and willingness to work with adults with mental illness
* The ability to work with minimum of supervision, set work priorities and function as a self-starter
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

Preferred:
* Credentialed as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), through the American Health Information Management Association (AHIMA)
* Bachelor's degree; education may be substituted with relevant work experience if the candidate has an A.A. degree
* Experience in the management of behavioral health clinical records , preferably Avatar and/or Caminar
* Courses in typing, word processing and general office procedures
* Bilingual

SKILLS
* Ability to type and make forms
* Knowledge of computers, Word, Excel, Outlook, data reports, spreadsheets, word processing and database software
* Ability to type 50 WPM,
* Knowledge of general office duties
* Must be able to work independently and have the ability to interact and communicate both verbally and in writing with members served, family members, the public, physicians and staff.

PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, reach, walk, twist, bend, squat and lift and carry items weighing 25 pounds or less as well as to frequently sit, pull and do simple grasping occasionally. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include working with small figures and computers and books exposure.

EOE AA M/F/V/Disability