(Hybrid) Program Producer - 134658

• This position offers a hybrid (remote/on-site) work arrangement. This position is at Division of Extended Studies' University City Center location. No parking fees!

DEPARTMENT OVERVIEW

UC San Diego Division of Extended Studies serves as a catalyst for positive change by advancing global access, equity, and social and economic mobility through educational enrichment across the lifespan.

As a fully self-supporting division under UC San Diego Academic Affairs, Extended Studies operates year-round (12 months of active instruction) with a budget of $50 million annually. A team of 260 academic and staff employees and more than 1,200 instructors fulfill the mission of delivering exceptional educational experiences and services that reflect our standing as part of a top-tier globally renowned public research University.

Extended Studies operates in 200,000 square feet of managed space, including a headquarters building with classrooms, training spaces and key administrative offices adjacent to the UC San Diego campus, as well as off-campus classroom facilities in nearby University City. The division maintains a robust online learning platform, operating 24/7 with webcasting and video-conferencing capabilities, while also maintaining a strong web presence with e-commerce operating 24/7. There are over 90,000 enrollment transactions annually, supported by a robust network of representatives, agents, and students. Focused on community engagement and enrichment, the division operates two television stations, UCTV and UCSD-TV, and a variety of public lecture programs, while staying active in federal, state, local, and private research and technical assistance programs and activities.

Extended Studies is also responsible for the management and financial, operational, and programming oversight of UC San Diego Park & Market, a 66,000-square-foot, four-story, multi-purpose office building located in the East Village neighborhood of downtown San Diego. Park & Market supports and hosts a wide variety of civic, community, corporate, and campus events, meetings, conferences, and programs.

POSITION OVERVIEW

The Program Producer assists in the planning, implementation, and administration of new and established programs within the Arts and Languages Department at UCSD Division of Extended Studies. Uses professional public educational program concepts in the completion of public education assignments. Works on programs and needs assessments that are of moderate scope and complexity. Modifies existing public educational programs or develops segments of larger programs. Specific responsibilities include implementing existing courses, participating in the development of new programs, basic student advising, assisting with the recruitment of instructors, assisting in the development of marketing plans and collateral, monitoring expenditures, and processing routine financial transactions.

• Strong demonstrated experience in customer service in a university or college. Experience resolving issues including, but not limited to, complex requests, disgruntled students/instructors, and exceptions to policies.

• Experience in implementing, coordinating and administering new programs and courses in a continuing education environment, preferably in arts, humanities, or language systems.

• Experience working within a team framework. Experience participating and presenting in group discussions/meetings regarding systems, procedures, policies and goals of the department.

• Excellent communication skills, both verbal and writing /editing skills for memos, routine correspondence, and business agreements. Excellent knowledge of English grammar, spelling, and punctuation.

• Demonstrated ability (experience) to work effectively without close supervision in a fast-paced environment with frequent interruptions, changing priorities and deadlines, while performing tasks accurately and quickly.

• Excellent organization abilities and project management skills to independently manage complex tasks, with competing demands for time and resources. Ability to prioritize and schedule work effectively within set guidelines to meet established deadlines.

• Good reading, verbal, written and interpersonal communication skills, and good presentation skills.

• Working knowledge of financial tracking including monitoring expenditures and revenues, processing routine transactions, and preparing financial reports.

• Working knowledge of delivering public educational programs.

• Working skills to produce and deliver programs.

• Working knowledge of conducting needs assessment.

• Experience working with budgets and financial figures, and help in preparing financial reports.

• Working knowledge of departmental and organization policies and procedures; knowledge of educational program content and objectives.

• Working knowledge of current public education programs and trends.

• Good analytical skills to understand how business needs can be addressed through the design and delivery of training programs.

• Background check is required for this position.

• Duties may require direct contact with children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required.

• Incumbent must be available for occasional evenings / weekends and may be required to attend conferences / programs both locally and out-of-town, as requested. Some overtime during peak periods may be required.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace