Year-Round Client Experience Intern

We are hiring a Year-Round Client Experience Intern. This role will include but not limited to, preparation of customer agendas, gift bags, nametags, packets and inventory management. Customer room set-ups. Small projects, reporting for sales management, connection with our driver program and billing for numerous things. Technology trouble shooting and overall customer experience preparation and support of the Client Experience team as needed.

Who You Are:

• You're a planner. You love keeping an orderly schedule of your day to ensure you use your time expertly.

• You love working at a fast pace and can handle any tasks that is thrown your way.

• Your attitude and energy bring positivity to any situation.

• You maintain focus and discipline while handling multiple work tasks.

• You have a knack for social media and love exploring new forms of technology.

• You know how to maintain a high level professional demeanor and can effectively communicate across multiple audiences.

• You are a team player always doing what it takes to get the job done.

Minimum Qualifications:

This role is year-round. Expected work hours are 20-25 per week, on-site (Grand Rapids) during the school year. We will consider your schedule, but you must be available ALL mornings 7:30am - 12pm Monday-Thursday and all day on Fridays. Hours are full-time (40 hours) during the summer.

• Preferred Year: Sophomore (expected graduation May 2027/2028)

• Majors: Business, Marketing, Sales, Communications

• Expected Start Date: As soon as possible

• Strong technical skills: Microsoft Office (proficient in Excel)

Steelcase will not provide support for or sponsor work authorization and/or visas for this role. Qualified applicants must be authorized to work in the United States on a full-time basis.

What You Will Be Doing:

Your goal in this position is to support the Client Experience initiative to create a positive customer experience. How will you meet this goal?

* Prepare customer agendas and packets.

* Create collateral to support customer visits including gift bags and name tags.

* You will support the process of inventory management and room set-ups.

* You will assist in running reports for sales management.

* You will help troubleshoot technology used in customer spaces.

* If you enjoy being active on the job, this role is for you! You will have responsibilities moving and unloading inventory for customer collateral. (30% of role).

Wellbeing Means so Much More than Benefits, you may be interested in:

• On-site fitness center, personal trainers, dieticians.

• On-site message therapists & nurses.

• Two on-site cafeteria locations & Starbucks locations.

• Mentorship opportunities throughout all business functionalities.

Who We Are:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us:

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

What Matters to Us:

More than qualifications, we're looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.