Assistant Director Operations

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YOU BELONG HERE

What Awaits You?

• Career growth and development
• Employee and Dependent Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: https://jhhs.mybenefitsjhhs.com/

Summary:

The Assistant Director of Operations is required to plan, administer and direct all meal services operations. Establish and maintain effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.

Education and Experience:

• BS Degree preferred. Experience will be considered in lieu of a degree.
• 5-8 years previous management experience in large-scale/ high-volume food service operation required.
• Serv-Safe Certification preferred.
• Strong business acumen. Strong critical thinking and problem-solving skills. Strong customer service skills preferred.

Principal Duties:

• Develops, implements and maintains trayline and retail operations.
• Enforces quality control standards for patient food items including temperature, food handling, quality, taste and presentation.
• Develops schedules and assignments.
• Supports operation of the nutrition services software system that manages retail and patient operations.
• Monitors employee performance.
• Responsible for staff training.
• Responsible for supervising human resource, finance and administrative positions.
• Responsible for regulatory adherence.
• Drives and Improves customer satisfaction.
• Conducts quality assurance monitoring.
• Responsible for adhering to sanitation requirements.
• Develops policies and procedures related to all meal services and finances.
• Develop and manage clinical performance improvement plans and activities.

Shift:

Full-Time - Rotating Shift

Weekend work required

Exempt

Salary Range: Minimum 37.87 per hour - Maximum 66.28 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.