Sr. Process Design Consultant

Genesis10
life insurance, 401(k)
United States, Virginia, Richmond
Mar 04, 2025
Genesis10 is currently seeking a Sr. Process Design Consultant with our client in the financial industry located in Richmond, VA, Kennesaw, GA and Chicago, IL. This is a 12 + month contract position. Responsibilities: Responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF) Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards Support the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones Accountable for the identification, development, management and improvement of processes in support of the strategic objectives within the Core Technology Infrastructure (CTI) line of business Ensure CTI understands, manages, and improves their process Establish consistent internal process architecture in line with Enterprise Policy and Standards Ensure complete and accurate design and full integration of all process with linkage to best practices Accountable for ensuring risk and compliance objects are met, as well as the achievement of breakthrough productivity, customer/employee satisfaction and continuous process improvements Work closely with the process owners, Technology Risk Officers, compliance and audit partners and CTI leaders Partner with stakeholders to improve efficiency and effectiveness of processes Lead the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards Performs monitoring and testing of controls, identifying issues and control improvements for remediation Lead the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts Manage the performance and productivity of team members that conduct quality inspection reviews Ensure accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting Apply operational excellence mindset through simplifying, transforming and continuously improving CTI processes Assess business functions and identify key business processes; ensure processes are fit for purpose Understand the what, why and how the work gets done and translate to process inventory, to include pain points, cost, resources, non value add activities, and hand offs Manage ongoing process performance and assess risk Connect process with customer and employee requirements Assess process maturity/capability and set targets Define linkage of processes to LOB services Identify resources required for the process and associated costs Understand and apply compliance requirements within design of process and controls Identify controls to mitigate risk Analyze process performance and conformance, inclusive of understanding if processes are stable, capable and predictable within defined limits Train/mentor team members Interface across functions to drive toward a common architecture across business process, information, data, application and technology architecture layers Drive best practice and represent LOB requirements for process and participate in all process forums Communicate roadmaps, changes and impacts to key stakeholders Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Requirements: 10 years in business or technology experience; ideally 2+ years focused in business Process Management (BPM, Six Sigma, Lean experience a plus) Understanding of Infrastructure Technology functions and processes Working knowledge of process based technology framework (such as Infrastructure Technology Library (ITIL)); certification a plus Understanding of Technology Services and how the IT processes support the lifecycle of the services Working knowledge of COBIT or other best practice; certification a plus Demonstrated ability to think strategically and execute tactically Strategic thinker with the ability to challenge the status quo, drive change, design innovative solutions and deliver results Strong written and verbal communication skills, collaboration and influencing skills Strong partnership and relationship management skills; ability to work across functions and organizational lines/levels Ability to effectively challenge and build consensus, with ability to assimilate or integrate new concepts quickly High attention to detail Demonstrated dependability and ability to act with a sense of urgency Controls Management Oral Communications Risk Management Stakeholder Management Strategy Planning and Development Continuous Improvement Drives Engagement Influence Strategic Thinking Talent Development Data and Trend Analysis Decision Making Monitoring, Surveillance, and Testing Problem Solving Quality Assurance Desired skills: Working experience with Process Maturity Assessments CMMI, TIPA or other best practice based on ISI/IEC 15504 standard ARIS (Architecture of Integrated Information Systems) modeling experience Knowledge of banking technology Six Sigma Green or black belt certification Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions Excels in working among diverse viewpoints to determine the best path forward Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner Commitment to challenging the status quo and promoting positive change Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world Pay range: $85.07 - $93.07 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.