New

Pc Technical Support

TEKsystems
$18.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Florida, Bradenton
Mar 04, 2025
Description Our client is a family owned enterprise level retail company that was started in Bradenton, Florida over 100 years ago. It currently has 650 locations throughout the southeast, and are looking to grow up to 400 new stores over the next few years. The end user services team is focusing on getting more modern within their technologies and need two PC Tech's to help support roll out of new pin pads. Our client needs to replace outdated pin pad hardware at their retail locations, which will involve a hardware migration process over several nights. The work will involve technicians remotely supporting the migration, testing the new hardware, and communicating with store managers. The technicians will be going to the store remotely and will be working to start migrating devices on registers that have been closed. And basically, they're baby sitting the bridge to make sure the process goes through, keeping in touch with the stores to make sure that they're not falling behind. At the end of the hardware Migration, we go through a series of tests with the manager at each location on each piece of point, each point of sale to make sure that the pin pads are working as expected. The hardware they are placing most of it's gonna be physical work out in the field. And there's gonna be very little deep technical stuff to do if there is that's generally going to be handled by the lead on the project. There will be remote control tools to use that show how to log in, authenticate and take over a machine, but they need to have somebody who recognizes windows enough to be able to operate independently within it to perform documented tasks. Sun - Wed, 6PM - 4AM (4am would be the latest, typically we'll be letting out between 12:30am and 2am) Thu work for makeup / time - to hit 40 Skills Technical support, Windows 10, Windows 10 configuration, POS support, rollout, hardware repair, hardware replacement, Windows, Support, Troubleshooting, Customer service, Deployment, Hardware, Microsoft Top Skills Details Technical support,Windows 10,Windows 10 configuration,POS support,rollout,hardware repair,hardware replacement,Windows,Support Additional Skills & Qualifications Nice to haves: speaking Spanish, POS familiarity Experience Level Entry Level Pay and Benefits The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bradenton,FL. Application Deadline This position is anticipated to close on Mar 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.