Manager HRBP

Requisition ID:878305

Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The HR Manager provides support to NA Customer Service business and HRBP team by ensuring effective execution of EssilorLuxottica HR programs and projects and initiatives. The role assesses and anticipates HR-related needs and is responsible for HR services for an EssilorLuxottica North America brand or business unit, including but not limited to, engagement, succession planning, performance management, recruiting strategy, workforce effectiveness and individual development planning. The HR Manager is expected to bring subject matter expertise and fresh thinking to the team, provide process improvement ideas, and stay focused on delivering meaningful results.

MAJOR DUTIES AND RESPONSIBILITIES

• Executes HR processes and efficiencies across client groups. Ensure managers execute appropriate HR practices, processes, tools, and systems.
• Ensures systems and reporting are accurate and develops easy methods to maintain.
• Provides support, training, and direction regarding HR processes; strives to educate employees to be more self-reliant for basic HR needs
• Supports the creation and distribution of HR communications
• Works with HRBPs on process improvement.
• Act as initial point of contact in addressing HR related issues and questions.
• Builds trust and provides rapid service to client groups.
• Collaborates with HR COE partners as appropriate to ensure opportunities are addressed systemically and consistently, with a focus on creating a culture of continuous improvement.
• Supports maintenance of position descriptions and job postings.
• Provides coordination support to store closure and other organizational restructure projects including data gathering, legal reporting, system shut downs, property collection, separation documents, etc.
• Acts as an advocate for employees creating and fostering a best-in-class work environment.
• Actively participates in the recruiting and on-boarding processes
• Provides guidance to managers and associates for HR related concerns including lower risk employee relations and the performance management process
• Ensures compliance regarding Company policy and federal/state employment law.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent experience
• 5+ years' experience in HR or related field
• Knowledge of HR policies and employment laws
• Sense of urgency and drive for results
• Critical thinking, analytical and problem-solving skills
• Responsive, with strong interpersonal, relationship-building and communication skills
• Strong collaboration and teamwork; reinforces one voice of HR
• Demonstrated ability to treat confidential matters with appropriate discretion
• Proficiency with Microsoft Office

BASIC QUALIFICATIONS

• HR Support experience in Customer Service or Contact Center environment.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.