Secretary III - Bonus Payment

Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As experts in healthcare IT experts, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices.

Summary:

The Incentive Bonus Payment processing includes detailed research for, and execution of, automated systems actions required to confirm eligibility, recommend payment, and to suspend, reinstate, or terminate all incentives within the GAARNG. All incentives actions on behalf of service members assigned to the GAARNG, to include initial contract requests, payment requests, and suspensions or terminations of contracts, must be processed in a timely and accurate manner.

Essential Job Functions:

• Shall confirm the eligibility of all service members for bonus payments, including reenlistment bonuses, retention bonuses, and other authorized incentive programs.
• The contractor shall verify that all required documentation for bonus claims is complete and accurate, including reenlistment contracts, loan repayment documents, and other required paperwork.
• The contractor shall process all bonus payments, including reenlistment and retention bonuses, within 10 business days of confirming eligibility and verifying required documentation.
• The contractor shall monitor the status of all bonus payments and provide timely follow-up to ensure that all payments are processed and issued without delay.
• The contractor shall provide weekly and monthly status reports to the COR detailing the processing of bonus payments, claims received, and any issues or discrepancies encountered.
• The contractor shall maintain accurate and complete records for all bonus payment claims, processing actions, and payments issued.
• The contractor shall resolve all discrepancies in bonus payments, such as incorrect payment amounts, missing documentation, or eligibility issues.
• The contractor shall provide assistance to all service members regarding their bonus payments, including eligibility questions, payment status, and required documentation.
• The contractor shall ensure that all bonus payments comply with applicable federal and state regulations, including tax laws, eligibility requirements, and ARNG guidelines.
• The contractor shall track and report all discrepancies related to bonus payments, including payment delays, eligibility issues, and documentation errors.
• The contractor shall implement corrective actions when errors are found in bonus payment processing, such as incorrect data entry or missing documentation.
• The contractor shall conduct a review once a month and update bonus payment processing procedures as necessary to ensure compliance with ARNG policies and changes in regulations.
• The contractor shall evaluate the bonus payment process and provide recommendations for improving efficiency, accuracy, and compliance.
• The contractor shall process all retroactive bonus payments for service members when applicable, ensuring that all required documentation is completed, and eligibility is confirmed.
• The contractor shall monitor and report on trends in bonus payments, including processing times, eligibility issues, and any recurring problems.
• The contractor shall conduct quarterly reviews of the bonus payment process to ensure that all payments are processed efficiently and in compliance with ARNG regulations.
• The contractor shall manage audits of bonus payment processing, providing all requested documentation and supporting evidence for audit purposes.
• The contractor shall ensure the integrity of all data used in the bonus payment processing system, including verifying eligibility, payment amounts, and documentation.
• The contractor shall provide training to ARNG personnel on bonus payment processing, including eligibility criteria, documentation requirements, and payment procedures.

Necessary Skills and Knowledge:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other database management tools.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Ability to research, verify, and confirm service members' eligibility for various incentive programs.
• Knowledge of privacy and data protection requirements under Army and DoD regulations.
• Strong organizational skills to maintain accurate records.
• Ability to effectively communicate with service members, resolving inquiries within the required timeframe.
• Strong written and verbal communication skills for preparing reports and maintaining correspondence.

Minimum Qualifications:

• High school diploma or equivalent required.
• Minimum of 3 years of experience.
• Must obtain a CAC.
• Must have a valid Secret security clearance (or higher) or be able to obtain one.
• Occasional service is required after hours and on weekends.
• Frequent travel for attending training, conducting training, delivering briefings, observing field operations, and attending conferences is required and reimbursable with COR approval.

Preferred Qualifications:

• Bachelor's degree in business administration, finance, or a related field preferred.
• Experience with military pay systems, bonus processing, or incentive programs is highly desirable.

Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.