Senior Director, University Health Services

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• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State is seeking a highly experienced healthcare leader and skilled administrator to serve as the Senior Director of University Health Services (UHS). As Senior Director, the individual selected for this role will work closely with their team to ensure students receive excellent care while also managing the financial and operational aspects of the organization. Candidates must have the demonstrated ability to effectively and successfully manage a complex healthcare organization and facility and think broadly about health and wellness in a university community. The Senior Director must be a strong collaborator who is prepared to partner with other services and departments to identify proactive measures that support students and their success.

The Senior Director provides strategic leadership and direction for a comprehensive, nationally accredited ambulatory healthcare center serving 45,000 students on the University Park campus. In addition to outpatient care, UHS services include a pharmacy, laboratory, physical therapy, imaging, community health, and emergency medical services. UHS also manages the student health insurance program. The Senior Director plays a significant role in addressing any student or public health issues at the University and is a liaison to healthcare facilities in the community. An understanding of and commitment to the provision of culturally responsive care is expected of the successful candidate as is leading in a manner that is inclusive.

Responsibilities Include:

• Provide strategic leadership for patient care, quality improvement initiatives, risk management, emergency preparedness, budget planning, and human resources
• Provide management leadership of approximately eight direct reports who ensure the success of UHS' mission and indirect support of approximately 100 full-time staff members, ensuring all UHS staff possess the competencies and cultural sensitivity required to be responsive to the needs of a diverse student population
• Oversee a budget of more than 30 million dollars, including revenue cycle management, insurance billing, and central support, and manage the Student Health Center - a 64,000sf facility that houses UHS and a portion of the Center for Counseling and Psychological Services
• Provide institutional leadership in matters of student and public health issues that impact the University's students, as well as serving as a senior leader in Student Affairs
• Work collaboratively with local and regional healthcare providers and institutions to ensure high-quality care and treatment for Penn State students in the local community
• Identify, develop, and cultivate partnerships within and outside the Penn State community, as appropriate, to enhance services, train new and prospective providers, and promote student health
• Serve as a significant collaborator in advancing the Student Affairs' strategic priority for student health and wellness

Requirements include:

• Advanced degree in a relevant field (medicine, healthcare administration, public health, or other related field); or MD or DO with Board certification or eligibility in primary care
• Thorough understanding and knowledge of clinical practices and health care administration
• Proven success in a management/leadership role
• Clear understanding of the direction and future of health services
• Understanding of budgeting within a complex organization

In addition, the following qualifications will be given preference:

• At least eight years of experience in healthcare administration, most notably college health administration
• Experience directing the operations of a student health organization in a college or university environment
• Experience with efficiently managing and deploying fiscal and human resources, risk management, and significant problem-solving
• Excellent interpersonal skills
• A high level of cultural competence in working with diverse populations
• Strategic planning, budgeting, and financial management experience
• Knowledge and experience in the oversight of some or all of the following: clinical services, pharmacy, laboratory, physical therapy, imaging, and emergency medical services
• Involvement in professional organizations at the regional or national level
• Ability to connect health services to wellness initiatives in a university setting
• Licensed to practice medicine in the state of Pennsylvania

Background Check Requirements:

• PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check
• A valid driver's license and successful completion of a motor vehicle records check will be required in addition to standard background checks
• Due to the financial and fiduciary responsibilities of this position, successful completion of a credithistory check will be required in addition to standard background checks

Penn State and University Health Services are committed to, and accountable for, advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. University Health Services is committed to the development of a safe and inclusive community that fosters academic, social, cultural, and personal growth. We strive to enable students to develop respect and responsibility for themselves and their community.

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