New 
AVP, Commercial Portfolio Manager III - Mid Mkt
 Berkshire Bank | |
 United States, Massachusetts, Springfield | |
| 19 Harrison Avenue (Show on map) | |
 Feb 28, 2025 | |
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Division: Commercial
Department: Mid Mkt Reports to: SVP, Commercial Team Leader - Mid Mkt Status: Exempt/Officer Grade: 11 Pay Range: $66,699 - $141,734 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Hybrid - Springfield, MA or Glastonbury, CT Purpose/Objective: Provides relationship management support to Relationship Managers (RM) in monitoring and servicing an existing portfolio of complex loans and borrowing relationships. Continuously evaluates operational and financial performance to maintain portfolio quality and risk rating accuracy. Interacts with customers as well as bank employees to address credit and deposit service-related matters in a satisfactory manner. Assists Relationship Managers in all aspects of servicing customers both internally and externally. Key Accountabilities: Portfolio Size/Composition * Assists multiple Relationship Managers with the management of a defined portfolio of existing Middle Market customers with more complex financing needs including a general understanding of borrowing base/formula-followed line of credits * May be asked to manage accounts. Portfolio Monitoring/Maintenance Assists RM in the proactive management of the portfolio to ensure early detection of material changes in customer performance * Manages all reporting delinquencies including ongoing tracking via Baker Hill to ensure timely receipt of all financial, collateral, borrowing base, insurance, letter of credit and documentation exception/post-closing information including scanning information into Image Centre * Completion of Annual Reviews (via File Memo) for relationships (as necessary) for relationships under $3MM, periodic file memos, modifications and waivers per policy under the direction of the RM * Requests Appraisals/Environmental Reports under the direction of the RM * Enters Line of Credit advance/pay down requests in SharePoint * Ensures completion of CIP Form(s) including any other required Know Your Customer compliance due diligence * Ensures satisfactory documentation or maintenance of all insurance requirements within loan documents * Assists RM with the approval of all overdrafts as appropriate * Ensures Credit File completeness in Image Centre including saving customer financials * Performs monthly reviews of borrowing bases and supporting financial documentation including a loan conformity chart to ensure detection of any material changes in customer performance. Compiles and reviews documentation with RMs and updates SharePoint to ensure borrowing availabilities updated on core system. And saves all applicable information in Image Centre * Actively involved in the Formula Followed Support Team (FFST) and its respective responsibilities. * Performs distribution and minutes of Opportunity Review Committee as applicable * Provides tracking and acts as liaison for the commercial team on Loan Review exceptions for financials and DLS related items * Interfaces with other Banks for participation loans as lead or participant to provide or gather required financial reporting or other relevant information relative to the loan/relationship Credit/Analytical Skills * Credit Trained or equivalent level of experience * Ability to assess financial performance and risk including identifying ways to mitigate risk to the bank * Solid working relationship with Credit Partners to ensure ongoing credit quality of portfolio and interfacing with credit for Annual Reviews under the direction of the RM * Ability to prepare Opportunity Review Memos under the direction of the RM * Strong working knowledge of Loan policy and proven ability to adhere to sound risk management/pricing practices as well as to all internal and external credit/regulatory requirements Customer Service/Support * Provides excellent customer service * Assists RM with customer problem resolution and interfaces with the appropriate internal banking departments * Assists RM in call preparation * Accompanies RM on calls as appropriate Deal Structuring/Loan Closing - applicable to II and III * Assists RM in loan structuring and term sheet preparation * Assists RM in completing Profitability Model * Assists RM in the review of loan documentation * Assists RM with Loan Closings and post-closing follow up Partner Relationships * Interacts with partners under the direction of the RM * Provides mentorship to Commercial Portfolio Manager I and IIs and Portfolio and Administrative Manager * Provides mentorship to Commercial Portfolio Manager Is and Portfolio and Administrative Manager Product Knowledge * Solid knowledge of Commercial Credit Products and Services * Working with RM and internal partners to develop basic understanding of how to identify cross sell opportunities Networking/Community Involvement * Networking at community events with the lending team and meeting Centers of Influence and develop a presence in the Community. Special Projects * Assists with special projects as necessary and instructed by RM and/or Team Leader * Conducts Archer Testing as appropriate Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Education: * BS Degree in Business, Economics or Finance * Equivalent financial experience Experience: * Minimum of 5+ years of Commercial Credit/Banking and/or related experience Skills & Knowledge: * Excellent written and verbal communications skills * Ability to present identified issues and recommended solutions to RM/Senior Management as appropriate * Ability to multi-task and meet timeframes as directed by the RM/Senior Management * Strong computer skills * Ability to work as a member of team Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled | |