HR Workforce Planning Coordinator

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.

Primary Purpose

The HR Workforce Planning Coordinator is responsible for providing high level day-to-day support to Workforce Planning staff by assisting with the organizations ongoing supplemental staffing needs and initiatives. This position works in a highly collaborative manner with multiple HR Partners in support of staffing efforts to meet the needs of internal hiring managers and ultimately our patients.

Minimum Specifications

Education

• Bachelor's degree required.

Experience

• Three (3) years' experience building effective relationships, process alignment and facilitation, scheduling interviews, meetings, and events in a professional, fast-paced office environment required.
• Staffing/recruiting environments desired.
• Experience utilizing MS Office and other technologies (Applicant Tracking Systems, PeopleSoft, SuccessFactors, etc.).
• Advanced Excel skills required; accountable for building and maintaining data/metrics reports related to new hire processing.
• Peer leadership, mentoring and training experience highly desired.
• Prior experience scheduling and maintaining MS Outlook calendar events; ensuring positive onboarding experience for candidates.
• Previous Medical (Healthcare and/or Hospital) experience desired.

Skills or Special Abilities

• Flexibility, strong work ethic, and a strong aptitude around delivering results.
• Proven ability to multi-task and successfully manage multiple demands simultaneously as well as respond to rapidly changing priorities.
• Sense of urgency and a can-do attitude.
• Exceptional verbal and written communication skills including the ability to communicate effectively and professionally across disciplines. Ability to communicate information in understandable terms.
• Analytical mindset with a track record of being a self-directed problem solver.
• Excellent customer service skills required. Incumbent should have a proactive, customer inviting personality with the ability to initiate conversations to identify opportunities.
• Ability to work in a high-volume, high-pressure environment.
• Maintains knowledge of Parkland policy and procedures, federal and state laws regarding employment practices and provide updates to Talent Acquisition, HR Staff, and department leadership.
• Ability to interact with peers, executives, and others in a manner that represents Parkland positively.
• Able to manage competing demands, accept criticism and constructive feedback, while being adaptable and flexible.
• Ability to handle sensitive and confidential information appropriately.
• Must possess the ability to learn and apply new information, knowledge, and experiences in a timely manner.
• Able to be flexible and adaptable to change.
• Ability to work on multiple tasks and projects and to prioritize.
• Familiar with PeopleSoft and Success Factors Talent Acquisition/Management solution.
• Demonstrates strong initiative and solid judgment abilities/skills.
• Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships across and beyond the organization.
• Good organizational and decision-making skills, and attention to detail.
• Intermediate computer skills to include knowledge of Microsoft Office applications and the use of e-mail.

Responsibilities

Workforce Planning

• Accountable for developing, scheduling, preparing meetings, events, and appointments, including high volume, complex candidate interview scheduling (along with travel and accommodations) as assigned.
• Partner with leaders and colleagues to ensure a high level of service and communication.
• If applicable, accountable for timely scheduling, communication, and completion of the following candidate stages in the recruiting process such as the occupational health screening scheduling, background checks, reference checks, and new hire communication
• As directed, monitor quality control initiatives related to offer acceptance documentation, start/transfer dates, pay structure, licensure/certification/registry documentation, and Jail health clearance documentation (for Correctional Health employees).
• Verify accuracy of HRIS requests, entries, and updates. Manage data and provide reports for employee referrals, sign-on bonuses, and relocation costs as directed.
• Accurately maintain data and upon request, provide daily or weekly reports, pre-employment process metrics, new hire orientation participation, and documentation in a timely manner.
• Identify opportunities for improving operations and processes.
• Coordinate complex workforce planning tasks for employee and/or temporary positions.
• Evaluate and process position requests.
• Assess, analyze, and seek detail in order to complete simple to complex tasks efficiently and accurately.
• Actively participates in the workforce planning/position lifecycle process to complete workflows timely and accurately.
• Ensures work is carried out in compliance with regulatory and/or accreditation standards as well as contractual requirements.

Professional Accountability

• Promotes and supports a culturally welcoming and inclusive work environment.
• Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values.
• Demonstrates flexibility and adapts to change.
• Adheres to organizational and department policies, procedures, and guidelines.
• Completes assigned training, self-appraisal, and annual health requirements timely.
• Attends required meetings and town halls.
• Recognizes and communicates ethical and legal concerns through the established channels of communication.
• Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely updates or responses to requests for information.
• Maintains confidentiality and appropriately handles sensitive information.
• Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies.

Job Accountabilities

1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.