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Case Manager I

The Salvation Army USA Central Territory
United States, Wisconsin, Menasha
1525 Appleton Road (Show on map)
Feb 28, 2025

Whether it's overcoming poverty or hunger, The Salvation Army of Fox Cities is there to help. Help make a difference by serving those in need and apply today!

The Case Manager I provides housing case management services to eligible clients in which an individual's needs are identified and the psychosocial, habilitative and medical services designed to meet those needs are located, coordinated and monitored in collaboration with other professional staff.

About the role:



  • Conducts casework interviews with clients to obtain information for formulating program/service eligibility and case status.
  • Identifies psychosocial, economic and physical needs of clients; assesses and reassesses client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan.
  • Develops and implements a case plan that presents intervention strategies to meet client.
  • Assist client with housing search, placement, and stability activities.
  • Refers clients to appropriate community resources and advocates for or assists the client in obtaining such services.
  • Prepares complete and accurate case notes; writes correspondence, reports and other written materials; inputs data into HMIS.
  • Reviews all assigned cases on a scheduled basis to determine continuing need for services, and participate in case consultations.
  • Conduct routine home visits based on program and contract requirements.


Education: Bachelor's in a social work related field preferred.
Experience: Two years case work experience in a social service agency, or fieldwork;

-Or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.
Certifications: Valid WI Driver's license with approval to drive from The Salvation Army's insurance.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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