Position Summary The Product and Regulatory Change Project Manager leads a wide-range of banking-related projects including product management, regulatory change management, and risk and compliance-driven process improvements within the business lines, as these initiatives are frequently intertwined. The manager also coordinates appropriate resources to meet specific project requirements, promotes cross-functional engagement, and applies change management strategies that ensure effective and lasting organizational change
Duties & Responsibilities
- Manage product and regulatory change projects, driven by both external guidance/regulations and internal bank product changes, from initiation to closure, including planning, scheduling, and resource allocation, while driving effective risk management and compliance practices.
- Coordinate the product change management process within an established framework that ensures appropriate vetting and assessment processes are followed for new or modified products, services, or delivery channels.
- Facilitate dialogue between the lines of business and subject matter experts so that proposed product changes, along with the impacts of those changes, are clearly presented and evaluated for risk.
- In collaboration with line of business partners, manage a pipeline of product changes to ensure appropriate lead time is allowed for complex product projects, taking into account regulatory deadlines as well as other departmental resources needed to support product change management efforts.
- Maintain an inventory of new and modified product decisions and provide periodic product summary reporting to stakeholders, including first line management, second line risk and compliance divisions, and external regulators, as required.
- Ensure appropriate stakeholders are identified and engaged in product and regulatory changes; work closely with stakeholders to define project scope, objectives, metrics, deliverables, and timelines to ensure timely delivery of business requirements.
- Lead planning sessions, monitor, and track progress, and conduct regular reviews at the project level to demonstrate strong oversight while also providing status reporting and presentations on progress and risk and issue logs to ensure transparency.
- Ensure adherence to plans and expectations, hold teams and individuals accountable for milestones and deliverables; as needed, assist in solving difficulties and disputes arising during the course of the project and escalate to management when needed.
- Follow established change management processes and ensure appropriate line of business documentation is produced and collected to evidence project completion.
- As needed, assist with M&A-related projects involving changes in processes and systems.
Education & Experience
Knowledge of:
- Strong oral and written communication skills; can adapt communication and presentation style to fit various audiences.
- Theoretical and practical knowledge of project management processes, workflows and terminology.
- New and changing regulation and the regulatory landscape to effectively support discussions/decisions around prioritization and delivery challenges.
Ability to:
- Develop new procedures and approaches to solve problems
Work independently within an established review process, prioritize tasks and capable of balancing multiple tasks at once to meet timelines. Manage multiple projects in various stages simultaneously. Establish and maintain collaborative partnerships at all levels throughout the organization. Strong aptitude for continuous improvement, efficiency, and automation. Possess analytical, problem solving, and critical/creative thinking skills.
Education and Training:
- Bachelor's Degree or higher in business-related field or military experience
- 5-7 years' experience working in financial services, preferably in Compliance, Risk Management, or Bank Operations.
- 3-5 years of regulatory change management, project management, or process management experience leading multi-level, cross-functional projects; experience applying process improvement methodologies such as Six Sigma/Lean Process Improvement, TQM or BPM, etc. is beneficial.
- Proficient with Microsoft Office applications, including PowerPoint; knowledge of Smartsheet preferred.
Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $77,685.00 - $106,831.00) Busey (FirsTech) provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's (FirsTech's) Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey (FirsTech) Total Rewards for more information. Equal Opportunity Busey (FirsTech) values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's (FirsTech's) commitment of delivering service excellence. Busey (FirsTech) is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's (FirsTech's) Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
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