Work Order Process Representative

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Summary:

Performs work order creation and completion activities in the ESD module of SAP to ensure the accuracy of records used to construct, maintain and operate the company's gas delivery system; analyzes and corrects errors produced in the ESD module of SAP; executes activities related to the Accounts Receivable Other (ARO) process and other related administrative and clerical duties as assigned.

Essential Duties / Responsibilities:

• Inputs construction and maintenance information into SAP and/or Mobile Data, initiates customer billing, creates follow-up orders, updates order information, and communicates order information to field operations to ensure the accuracy and integrity of company records.
• Receives, analyzes, interprets, calculates, verifies the accuracy and completeness of ESD work orders, customer invoicing and other related documentation.
• Completes ESD orders in SAP and/or Mobile Data to ensure accuracy and integrity of materials management.
• Reviews work orders and time charges in SAP for accuracy, DOT compliance and completeness.
• Contacts customers to obtain pertinent information to support the work order process or information inquiry.
• Maintains current knowledge of department and company information regarding pricing and other general knowledge.
• Handles routine aspects of the Accounts Receivable Other (ARO) process as it relates to non-commodity charges.
• Assigns work orders to vendors and approves/pays contractor invoices while collaborating with Contract Services.
• Maintains the archival recordkeeping process and partners with other work groups, such as SAP, FileNet, Mobile Data and GIS to ensure that records are maintained to document the gas delivery system and to comply with federal, state and other regulatory bodies

Education:

Requires a high school education or the equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division and calculation of fractions and/or percentages), grammar, spelling and punctuation.

Experience:

Requires a minimum of two (2) years of experience in one or more of the following areas: natural gas operations, SAP, support function, or at least two years of equivalent experience. An associate's degree may be substituted for experience.

We want you to know

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What we bring to you

* Competitive pay

* Benefits eligibility begins on your first day

* Medical, Dental, Vision Benefits

* Health Savings Account (HSA) with a company contribution

* Health/Dependent Care Flexible Spending Accounts

* 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

* Flexible work schedule, paid holidays and paid time off

* Paid training

* Professional growth and development programs including tuition reimbursement

* Life, AD&D, Disability

* Employee Assistance Program (EAP)

* Transit subsidies

* Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston

Job Type: Full Time

Posting Start Date: 02/27/2025

Posting End Date: 03/13/2025

This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Compensation Rate: 27.40 Hourly

CenterPoint Energy is required by Minnesota law to provide a good faith estimate of the starting fixed pay rate at the time of posting for the opportunity. This hourly compensation is specific to Minnesota and the pay rate negotiated in the applicable Collective Bargaining Agreement.

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