Premium Specialist - Suite Sales & Experience

Compass Group
life insurance, paid time off, flex time, retirement plan
United States, Illinois, Chicago
980 North Michigan Avenue (Show on map)
Feb 26, 2025
Levy Sector Salary: $50,000 Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Mission We are the face and name of Levy, linking suite customers to the most premium food and beverage experiences that Levy has to offer, and demonstrating Levy's value as a restauranteur and a disruptor in the sports and entertainment industry. We seek to drive sales through strategic menu planning, while providing exceptional customer experiences on a daily basis. Job Summary This is a position based in Chicago, candidate must be able to commute to the Chicago office Tuesday-Thursday. Monday & Friday (Remote) With over 40,000 employees across 200 locations delivering $2billions in revenue per year, Levy are responsible for millions of memorable guest experiences across some of the most iconic locations in the country. The role's primary focus is on managing suite catering orders and curating exceptional customer experiences. Developing strong relationships with our Client Partners and providing expert support to our management teams at our sports and entertainment venues are also essential. Key Responsibilities: Responsible for facilitating suite food and beverage sales for Levy sports and entertainment venues, managing multiple accounts within their portfolio. Provides suite holders with a premium experience from beginning to end, assisting with menu and event planning assistance, managing customer accounts and billing details to ensure a seamless experience, whether for an entire sports season or just one event. Driving sales on a daily basis to increase revenue. Exceptional written and verbal communication skills are a must. Candidate requires a strong ability to present and communicate with partners and clients both via e-mail, phone, as well as in person. Ability to meet and manage multiple deadlines. Time management, organization and prioritization skills are essential. Analyzing revenue and patterns, utilizing sales dashboards to do so. Requires day-to-day use of multiple proprietary systems and databases, as well as basic knowledge of Outlook, Word, PowerPoint and Excel. Strong multi-tasking and organizational skills lend themselves to the fast-paced nature of the role. The role is driven by developing and maintaining relationships with suite holders, partners and Levy team members. The ability to adapt to various location needs within the portfolio, while bringing a positive, problem-solving attitude to each scenario, is essential. An outgoing and pro-active attitude, with a team member mentality, are key components to success in this role Controls We curate food and beverage menus for each event, assist with special requests and provide operational support to our on-site management and culinary teams. We are a dynamic sales team that operates both in a team environment, and individually. Maintains strong relationships with clients, partners and customers whether it is for the entire season or for a single event. The team is incentivized base on the ability to positively impact revenue pertaining to suite sales for the company. The role requires moderate travel. Curious about Life at Levy? Check it out: Levy Culture* Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.